Housing Coordinator North Carolina

A New Way of Life; North Carolina; On-site; USD 23,000 - 28,000; Full time

Benefits offered by this job

Vacation benefits

Medical insurance

Dental insurance

Vision insurance

Life/AD&D insurance

403(b) retirement plan

Job summary

The Housing Coordinator at A New Way of Life Reentry Project oversees safe houses and provides support to women returning home from jail or prison. The role ensures safe, stable housing and helps re-establish community connections to foster healing from trauma and a path to independence.

This on-site position combines housing management, client advocacy, and program coordination to empower formerly incarcerated women in their journey toward stability and self-sufficiency.

Qualifications

• Strong understanding of the population served and recovery process.
• Valid North Carolina Driver’s License, clean record, reliable vehicle, and current auto insurance.
• At least 2 years of relevant experience in housing coordination or case management.
• Flexibility to work evenings and weekends as needed.

Responsibilities

• Resident intake and needs assessment to determine support needs.
• Provide service linkages and support systems for identified needs.
• Bridge to Workforce Development & Education and Family Reunification programs.
• Assist residents with essential documents and public assistance.
• Maintain intake records, progress notes, and housing documentation.
• Supervise ANWOL homes for safety and cleanliness; supply and emergency prep.
• Oversee meal planning, procurement, inventory, and preparation.
• Conduct meetings with residents to address issues and support problem-solving.
• Advocate for residents before judicial and community bodies as needed.
• Manage properties and coordinate repairs; maintain a safe environment.
• Perform other duties to support program operations.

Skills

MS Word

Excel

Data management

Verbal communication

Written communication

Interpersonal skills

Organizational skills

Active listening

Crisis intervention

Professional boundaries

Job description

• Department: North Carolina Housing Services
• Reports To: Housing Manager
• Location: North Carolina (On-site)
• Status: Non-Exempt, Full-Time
• Pay Range: $17 to $20 per hour

The Position

The Housing Coordinator plays a vital role in the success of A New Way of Life Reentry Project’s mission. This role is responsible for the proper administration and oversight of the organization’s safe house model, providing support to women returning home from jail or prison. The Housing Coordinator ensures safe and stable housing, fosters opportunities to re-establish community connections, and creates an environment where participants can heal from trauma and transform their lives.

This position combines housing management, client advocacy, and program coordination to empower formerly incarcerated women in their journey toward independence and stability.

Primary Responsibilities

Resident Intake and Needs Assessment

• Conduct intake processes for all incoming residents to assess and determine their needs.
• Provide service linkages and support systems to address identified needs effectively.

Program and Service Integration

• Act as a bridge to other A New Way of Life services, including Workforce Development & Education and Family Reunification programs.
• Assist residents in obtaining essential life documents, such as government-issued identification, Social Security cards, birth certificates, and securing public assistance.

Record Keeping and Documentation

• Maintain accurate intake records, progress notes, and housing-related documentation.

Facility Oversight and Maintenance

• Supervise ANWOL homes, ensuring they remain clean, drug- and alcohol-free, and provide a safe environment for all residents.
• Manage supply replenishment, including cleaning supplies and food, and emergency preparedness measures.

Meal Planning and Food Management

• Oversee menu and meal planning, including food procurement, inventory management, storage, and meal preparation.

Resident Engagement and Support

• Conduct regular meetings with residents to address issues, facilitate problem-solving, and improve communication.
• Advocate for residents before judicial, community, social service, and administrative bodies as needed.

Property Management

• Manage the properties by monitoring repairs, coordinating necessary orders, and ensuring a safe and habitable environment.

General Support

• Perform other duties as assigned to support the overall mission and operations of the program.

Qualifications

• A strong understanding of the population served and knowledge of the recovery process.
• A valid North Carolina Driver’s License, clean driving record, reliable vehicle, and current auto insurance coverage.
• At least 2 years of relevant experience in housing coordination, case management, or a related field.
• Flexibility to work evenings and weekends as needed to support program operations.

Skills

• Proficiency in Microsoft Word, Excel, and data management systems.
• Excellent verbal, written, and interpersonal communication skills.
• Strong organizational skills, with the ability to manage multiple tasks and priorities effectively.
• Active listening and crisis intervention skills.
• Sound judgment and the ability to maintain professional boundaries in sensitive situations.

Compensation and Benefits

• Comprehensive benefits package including vacation, medical, dental, and vision insurance, Life/AD&D insurance, and a 403(b) retirement plan with employer match.