Housing Coordinator Burlington County

Volunteers of America Delaware Valley; New Jersey; On-site; USD 40,000 - 60,000; Full time

Job summary

Volunteers of America Delaware Valley is seeking a dedicated professional to locate affordable housing for clients. The role involves developing resource guides and collaborating with landlords, agencies, and clients to resolve housing issues.

Qualified candidates will hold a bachelor's degree in Human Services or have 5 years of experience. Essential skills include communication and interpersonal abilities, with a strong understanding of the housing industry.

Qualifications

• Bachelor's degree or 5 years experience in a related field or human services.
• Demonstrated ability in verbal and nonverbal communication.
• Knowledge of the homeless population and the housing industry.

Responsibilities

• Locate affordable, permanent housing for clients.
• Work with landlords and other resources to identify housing opportunities.
• Assist with tenant-landlord dispute resolution.

Skills

Communication

Interpersonal skills

Education

Bachelors or better in Human Services or related field

Job description

Responsible for locating affordable, permanent housing opportunities for clients. Developing a resource guide, seeking housing resources and forming reputable relationships with housing providers to secure affordable permanent housing, and work to rectify tenant-landlord issues to assist clients in maintaining permanent housing.

SCOPE OF DUTIES:

• Work with landlords, county boards of social services, local realtors, housing authorities and other subsidized apartment complexes to identify housing opportunities and resources.
• Maintain regular contact with clients and resources.
• Participate in arbitration with landlord and client to resolve disputes and if all parties are not able to reach an amicable resolution, assist with client relocation.
• Communicate with the case manager assigned to follow the client and/or family as needed even after the client has been placed in permanent housing to reduce the likelihood of homelessness.
• Work with impact teams, case managers, social service agencies and community partners to identify and resolve the barriers for obtaining and maintaining permanent housing.
• Develop and maintain positive relationship with community resources, including service providers and planning bodies, elected officials, civic and religious associations.
• Maintain professional and technical knowledge by attending educational workshops, reviewing professional publications, establishing personal networks, participating in professional affiliations.
• Coordinate efforts with county and all other organizations who are working toward permanent placement of homeless individuals and/or families.
• Complete reports and/or data collection as required by funding sources and agency requirements.
• Maintain accurate and confidential records indicating services provided and progress made for clients.
• Facilitate information sharing documentation such as ‘Rent Smart” Financial Smart with clients surrounding the goals of housing and financial stability.
• Interact with all clients, staff, and outside contacts with respect and courtesy. Interact and communicate (verbally and non-verbally) with all clients, staff, and outside contacts professionally with respect and courtesy.
• Maintain client and staff confidentiality in compliance with administrative policies and procedures.
• Attend and participate in regularly scheduled staff meetings, supervisory conferences, training sessions and meetings as required.

ADA ESSENTIAL FUNCTIONS

• Ability to climb stairs and walk perimeter of facility.
• Ability to lift 20 pounds at least.
• Ability to see 20 ft.

Qualifications

Skills

Required

Communication

Expert

Education

Required

Bachelors or better in Human Services or related field.

Experience

Required

Bachelor's degree or 5 years experience in a related field or human services. The position requires demonstrated ability and mastery of the following skills: verbal and nonverbal communication, interpersonal, skills and knowledge of the homeless population and the housing industry.

Licenses & Certifications

Required

Valid Drivers License

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.