Housing Coordinator

Goodwillswpa; Pittsburgh (Allegheny County); On-site; USD 49,836 - 63,121; Full time

Job summary

Goodwillswpa is seeking a Housing Coordinator in Pittsburgh. This full-time role involves overseeing housing program operations, supervising staff, and ensuring compliance with agency and funder requirements. The ideal candidate has a high school diploma or equivalent, with extensive experience in housing, as well as knowledge of HUD programs and trauma-informed care. The position provides direct support to participants and engages with community partners to enhance housing stability.

Qualifications

• 7 years of experience required with high school diploma or equivalent.
• 5 years of experience required with an associate’s degree.
• 3 years of experience required with a bachelor’s degree.

Responsibilities

• Oversee, direct, train and evaluate the work of team members.
• Adhere to accounting and financial records keeping.
• Provide direct support to participants and property owners.
• Collaborate with department leadership for service alignment.
• Act as a liaison to funding sources and community stakeholders.
• Establish key performance indicators for program evaluation.

Skills

Knowledge of HUD funded programming

Trauma-informed care

Team leadership

Housing first and harm reduction knowledge

Education

High School Diploma or Equivalent

Associate’s Degree

Bachelor’s Degree

Job description

Position Summary

The Housing Coordinator oversees day-to-day operations of Goodwill’s housing programs and supervises positions responsible for service coordination and delivery. In this role, the Coordinator leads team members in delivering high-quality rapid rehousing and supportive housing case management services and continuously audits programming for compliance with agency and funder requirements. The Coordinator supports the Director of Housing with program planning, tracking performance metrics, and ensuring clear and consistent communication flows across the team. This position serves as a liaison between program participants, staff, and community partners to help achieve housing stability outcomes.

Essential Duties

• Oversee, direct, train and evaluate the work of team members; hire for vacancies and address conflicts as needed.
• Adhere to accounting and financial records keeping, including timely submission of reports, reimbursement requests, and review of financial statements, logs, ledgers, and payroll.
• Provide direct support to participants and property owners such as assisting with advocacy, documenting and resolving conflicts and complaints.
• Collaborate with department leadership to identify and pursue methods to reduce duplication, enhance client outcomes, and align services more strategically and effectively.
• Act as a liaison to funding sources, families, participants, volunteers, employers and other community organizations and stakeholders.
• Establish key performance indicators and systems to evaluate client and stakeholder satisfaction, outcome data and program performance.

Status: Full-time

Location: 118 52nd Street, Pittsburgh, PA 15201

External Hiring Rate: $49,836.80-$63,121.42

Schedule: Monday - Friday standard business hours. Schedule can vary depending on department needs.

Travel Required: No

Qualifications

• High School Diploma or Equivalent AND 7 years of experience required OR
• Associate’s Degree AND 5 years of experience required OR
• Bachelor’s Degree AND 3 years of experience required.

Required Experience: Experience in the housing field with increasing responsibility. Knowledge of HUD funded programming and landlord mitigation strategies.

Preferred Experience: Knowledge of trauma informed care, housing first and harm reduction, and/or supervision, lead experience, highly desired.

Required Clearances, Licences, and Certifications

• Candidates are expected to provide current valid Child Abuse, PA PATCH, FBI CLEARANCE.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
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