Housing Coordinator

BestCare Treatment Services Inc; Madras (OR); On-site; USD 45,000 - 65,000; Full time

Job summary

BestCare Treatment Services Inc is seeking a Housing Coordinator to support clients with severe and persistent mental illness in obtaining and maintaining housing under Oregon’s Supported Housing Program. The role requires coordination with landlords, community resources, and treatment teams to ensure program compliance.

Ideal candidates will have a degree in social services or a related field and may pursue QMHA certification; bilingual English/Spanish is a plus.

Qualifications

• Requires an Associates or Bachelor's degree in Social Services, Psychology, Human Services, Counseling, or a behavioral health-related discipline; OR
• Three (3) years of experience in the behavioral health field.

Responsibilities

• Provides direct support to clients seeking housing and assists with securing and maintaining stable housing.
• Coordinates with the housing team to meet contract requirements and participate in treatment team meetings.
• Maintains relationships with landlords and property managers; ensures housing units meet state codes and guidelines.
• Supports client skill-building and participates in Ready to Rent, budgeting, and related programs.

Skills

Organizational skills

Community resource navigation

Housing program coordination

Documentation & reporting

Bilingual English/Spanish

Education

Degree in Social Services/Behavioral Health

Job description

Description

The Housing Coordinator position is an integral member of the Community Support Services Mental Health team. This role assists individuals with severe and persistent mental illness in obtaining and maintaining housing, ensuring compliance with Supported Housing Program requirements, coordinating with community partners and landlords, maintaining fiscal and program records, and supporting client treatment goals.

The position requires strong organizational skills, attention to detail, community resource navigation, and the ability to coordinate and direct daily activities within the housing support program.

Required Education and Experience:

• Associates Associate's or Bachelor's degree in Social Services, Psychology, Human Services, Counseling, or a behavioral health-related discipline; OR
• Three (3) years of experience in the behavioral health field

Required Licenses and Certifications:

• Must be able to obtain QMHA certification within two (2) months of hire. Preference given to applicants already certified as QMHA or QMHA-R
• Must maintain a valid Oregon Driver License or ability to obtain one upon hire and be insurable under the organization's auto liability coverage policy (minimum 21 years of age and with no Type A violations in the past 3 years, or three (3) or more Type B violations) and must have a reliable vehicle with adequate insurance to travel as needed.

Preferred Experience

• Current QMHA or QMHA-R certification.
• Familiarity with mental health and substance use populations.
• Bilingual in English/Spanish a plus

Primary Job Duties

Client Housing Support

• Provides direct support to mental health clients with severe and persistent mental illness seeking housing.
• Assists clients engaged in BestCare mental health services who have been referred by their clinician.
• Supports clients in securing and maintaining stable housing.
• Assists clients in achieving goals identified in their Individual Services and Support Plans (ISSPs)

Program Coordination

• Remains current on all Supported Housing Program contract requirements.
• Provides education and guidance to staff regarding Supported Housing Program requirements.
• Delegates and coordinates daily duties related to housing services.
• Attends treatment team meetings and actively participates as a member of the mental health team

Housing Compliance & Community Relations

• Establishes and maintains collaborative relationships with landlords and property management companies.
• Develops new housing opportunities and community housing resources.
• Ensures prospective rental units meet state housing codes and standards.
• Conducts home inspections as required by program guidelines

Client Monitoring & Skill Development

• Conducts or participates in client home visits and welfare checks when appropriate.
• Assists with facilitation and coordination of skill-building classes, including Ready to Rent, budgeting, and related educational programs.

Documentation, Reporting & Fiscal Responsibilities

• Completes participant intake screenings and related program documentation.
• Maintains administrative records and housing program paperwork.
• Tracks client rents and housing-related expenditures.
• Processes check requests.
• Conducts background checks as appropriate.
• Performs required data tracking and reporting duties.

General

• Performs other related duties as assigned