Housing Choice Voucher (Section 8) Clerk

VineBrook Homes; Dayton (OH); Remote; USD 35,000 - 55,000; Full time

Job summary

An established industry player is seeking a detail-oriented Housing Choice Voucher Clerk to manage financial transactions and liaise with Housing Authorities. This role is crucial in maintaining accurate resident ledgers and ensuring compliance with housing assistance programs. The ideal candidate will have a strong background in customer service, exceptional organizational skills, and proficiency in Microsoft 365. Join a forward-thinking team that values diversity and offers a supportive work environment. If you're passionate about making a difference in the community, this opportunity is for you.

Qualifications

• 1-3 years of experience with Housing Choice Vouchers.
• Basic knowledge of Housing Choice Voucher Programs and workflows.

Responsibilities

• Post Housing Choice Voucher payments accurately and timely.
• Coordinate with Housing Authorities and residents regarding payments.

Skills

Customer Service Skills

Organizational Skills

Communication Skills

Microsoft 365 Proficiency

Knowledge of Housing Choice Voucher Programs

Education

High School Diploma

Tools

Salesforce

Yardi

Job description

Position Summary/Objective

Remote position in or around the Dayton, Ohio area

The Housing Choice Voucher (HCV) Clerk (Section 8) is responsible for the receipt and accounting of funds received by the organization for residents on housing assistance programs. This role will maintain and reconcile resident ledgers with responsibilities of collection for HCV (Section 8) Payments. This position is a primary contact for Housing Authorities and residents within the program. The HCV (Section 8) Clerk will be a liaison between Housing Authorities and VineBrook Property Management.

Essential Duties And Responsibilities

• Receives and posts all Housing Choice Voucher payments to accounts receivable ledgers accurately and timely. Ensures proper accounting procedures are followed to account for the receipt of rent payments and other billable accounts. Maintains accuracy with posting payments according to company policy
• Posts all receipt batches, and all non-tenant payments received according to company policy
• Processes Housing Choice Voucher lease renewals
• Follows up on any Housing Choice Voucher escrows to ensure timely resolutions
• Ensures Housing Authorities receive copies of all resident notices
• Completes Change of Ownership paperwork for timely set up with applicable Housing Authorities
• Processes any returned payments from bank
• Researches and resolves ledger discrepancies and adjusts ledgers as needed
• Corresponds with residents regarding payment discrepancies. Provides residents with online payment information and processes
• Coordinate with field team to remediate any outstanding items from any Housing Authority failed inspections
• Assists with Occupied Acquisitions onboarding of Housing Choice Voucher Housing Authority and resident leases
• Performs general office duties such as filing, assists with incoming/outgoing calls and emails and routine correspondence
• Other job duties as assigned that the incumbent is trained for or qualified to perform
  
  

Minimum Qualifications (Knowledge, Skills, And Abilities)

• High School Diploma
• Minimum 1-3 years of experience working with Housing Choice Vouchers/Housing Authorities
• Basic knowledge of Housing Choice Voucher Programs, agencies, and workflows
• Must possess professional caliber customer service skills
• Must possess exceptional organizational skills
• Microsoft 365 proficiency
• Ability to communicate clearly and effectively, for written, verbal, and in person communication.
• Ability to effectively plan and organize work to include time management, prioritizing, responding timely and effectively to day-to-day problems, handling multi-tasks, meeting deadlines, etc.
• Salesforce/Yardi Experience preferred
  
  

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Supervisory Responsibility

This position has no direct supervisory responsibilities.

Travel

Little to no travel is needed.

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

We recognize that people come with a wealth of experience and talent beyond just the technical requirements of the job. If your experience is close to what you see listed here, please still consider applying. Diversity of experience and skills combined with passion is a key to innovation and excellence; therefore, we encourage people from all backgrounds to apply to our positions. Please let us know if you require accommodations during the interview process.

VineBrook Homes LLC (“VineBrook”) is proud to be an equal opportunity employer that is committed to diversity and inclusion in the workplace. VineBrook considers all applicants for employment without regard to race, color, sex, sexual orientation, gender, gender identity, age, religion, national origin, pregnancy, child or spousal support withholding, disability, marital status, genetic information, citizenship/immigration status, military/veteran status, or any other status protected by federal, state, or local law. VineBrook makes hiring decisions based solely on qualifications, merits and business needs at the time. Upon request, VineBrook will reasonably accommodate applicants with a disability who need accommodation during the application process, unless accommodation creates an undue hardship to the company. We are also a Drug Free Workplace. As permitted by law, qualified applicants will also be required to pass a drug screening before beginning employment.

Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.