Housing Case Manager - Veterans & Families

Union Gospel Mission of Tarrant County; Texas; On-site; USD 42,000 - 62,000; Full time

Job summary

Union Gospel Mission of Tarrant County is seeking a dedicated Case Manager to oversee residents' daily program planning and support their transition to independent living.

You will conduct psychosocial assessments, develop individualized care plans, facilitate educational groups, and connect residents to community resources, while upholding the mission's Christ-centered approach and serving veterans and families with compassion.

Qualifications

• Five years of clinical social work/case management experience preferred.
• Experience serving the unsheltered community, especially veterans and families.
• Bachelor's degree in social work or ministry; direct homeless experience acceptable.
• LMSW preferred; LBSW acceptable.
• Proficient in MS Word, Excel and Outlook; flexible hours when needed.

Responsibilities

• Screen and assess psychosocial needs for new residents.
• Develop and monitor individualized care plans and goals.
• Provide resident support for program progress and behavior issues.
• Lead educational courses and resident community meetings.
• Connect residents with referral networks and resources.
• Maintain documentation for all services.
• Review discharge plans and exit strategies with residents.
• Collaborate across teams to benefit all residents.

Skills

Case management

Psychosocial assessment

Care planning

Resident coaching

Cross-functional collaboration

Education

Bachelor's degree in Social Work or Ministry

Tools

MS Word

Excel

Outlook

Job description

Job Description

Job Description

JOIN UGM!

With 138 years of experience, and thousands of lives impacted, UGM supports the Fort Worth community and has lasting impact on our most vulnerable. Join a team where every day you are able to change the world! We impact lives practically and spiritually as a Christ-centered organization.

SUMMARY: UGM Case Managers are responsible for overseeing the day-to-day program planning, managing, and implementation of their assigned caseload of Residents. A Case Manager provides hands‑on client‑based programming, ensuring that these services meet the needs of the UGM‑TC Residents. You will help our residents transition into independent living by supporting their skill development, emotional healing, and spiritual needs. In this particular role, we are looking for a case manager with a heart for veterans and families.

What You Will Do:

• Screen and perform psychosocial assessment for incoming residents.
• Complete new resident intake process, including intake assessment.
• Develop Care Plans and Individualized Goals with residents; monitor and document goal and care achievements.
• Provide residents with assistance and support as needed regarding program progress, program class attendance, behavioral issues, problems, etc.
• Lead educational courses, developmental groups, and resident community meetings.
• Connect residents to referral network/linkages with outside agencies and resources.
• Maintain appropriate documentation for all phases and services provided.
• Interact with residents regarding life skills, activities of daily living, laundry, room cleanliness, hygiene, etc. Provide coaching and direction as needed.
• Develop, review and update a Discharge Plan and Exit strategy with residents.
• Participate in cross functional support, collaboration, and communication for the benefit of all residents and peers.
• Other duties as assigned.

What You Bring:

Experience: Five (5) years of clinical Social Work/Case Management experience preferred. Looking for those with experience serving the unsheltered community, particularly veterans and families.

Education: Bachelors in Social Work or Ministry. (Direct experience case managing homeless persons can be considered in lieu of education.)

Faith: Union Gospel Mission is a Christ‑Centered organization seeking to serve our residents with a servant's heart that is an outpouring of our faith. We are looking for individuals who want to be able to live their ministry through work.

Licensure: Texas Licensed Master Social Worker (LMSW) preferred; Minimum Licensed Bachelor Social Worker (LBSW).

Additional Requirements: Proficient in MS Word, Excel and Outlook. Ability to work occasional flexible hours as requested.

As part of the screening process, you may be asked to provide a pastoral reference. Union Gospel Mission of Tarrant County is a Christian organization that seeks to hire people who align with our beliefs in Jesus Christ. We welcome all Christian denominations into the mission.