Housing Case Manager (MN, Saint Paul)

Model Cities; Saint Paul (MN); On-site; USD 51,000 - 54,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

Company-matched retirement plan

Employer-paid life insurance

Disability coverage

Generous paid time off and 13 paid%20H

Employee Assistance Program

Professional development opportunities

Job summary

Model Cities of St. Paul, Inc. seeks a Housing Case Manager to help individuals and families obtain and maintain safe, stable, affordable housing.

You will provide case management, housing navigation, advocacy, and resource coordination to support housing stability and long-term self-sufficiency. The ideal candidate is compassionate, organized, resourceful, and committed to trauma-informed and culturally responsive services.

Qualifications

• Associate's or Bachelor's degree in Human Services, Social Work, Community Development, or a related field, or an equivalent combination of education and experience.
• One to three years of experience in case management, housing services, or related human services work.
• Strong communication, organization, and relationship-building skills.
• Proficiency with Microsoft Office and data management systems.

Responsibilities

• Case Management & Housing Support: Assess participant needs and develop individualized housing stability plans; Provide ongoing case management, coaching, advocacy, and follow-up; Assist participants with housing searches, applications, move-ins, and housing retention.

Skills

Communication

Organization

Relationship-building

Microsoft Office

Data management

HMIS

Education

Associate's or Bachelor's degree in Human Services or related field

Tools

HMIS

Job description

About the Organization Model Cities of St. Paul, Inc. is a non-profit organization dedicated to creating transformational, community-driven opportunities that address root causes of racial and socio-economic inequities. Founded in 1967, our mission is to promote social and economic prosperity by providing access to opportunities that stabilize and develop families and communities. Model Cities provides an array of services including those that address barriers to homelessness and housing, economic development and asset building and youth development.
Our organization is committed to promoting a diverse, inclusive, and equitable workplace, which ensures our services respond effectively to the evolving needs of our community. Our Board, leadership team and staff are broadly representative of the 65% BIPOC communities we serve.

EOE Statement ModelCities is an Equal Opportunity Employer. We are committed to creating an inclusive environment for all employees and applicants. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, national origin, sex (including pregnancy, childbirth, and related conditions), marital status, familial status, disability, public assistance status, age, sexual orientation, gender identity or expression, veteran status, genetic information, or any other characteristic protected by applicable federal, state, or local law.
ModelCities complies with the Minnesota Human Rights Act and the Americans with Disabilities Act (ADA). We are dedicated to providing reasonable accommodations to individuals with disabilities throughout the hiring process and during employment. If you require an accommodation, please contact our Human Resources Department.

Category Social Services

Position Housing Case Manager

Exempt/Non-Exempt Exempt

Full-Time/Part-Time Full-Time

Shift Days

Description

Housing Case Manager

Empowering Individuals and Families Through Housing Stability

Who We Are

Since 1967, Model Cities has advanced social and economic prosperity by creating pathways to opportunity for individuals, families, and communities. Our work focuses on helping people achieve stability, build wealth, and realize their goals through housing stability, homeownership, financial wellness, economic development, youth development, and community-centered services. We are committed to fostering an inclusive workplace and delivering equitable, responsive solutions that strengthen communities and expand opportunity for all.

Position Summary

The Housing Case Manager helps individuals and families obtain and maintain safe, stable, and affordable housing. This role provides case management, housing navigation, advocacy, and resource coordination services that support housing stability and long-term self-sufficiency.

The ideal candidate is compassionate, organized, resourceful, and committed to delivering trauma-informed and culturally responsive services.

Why Join Model Cities?

Make a meaningful impact in the lives of individuals and families.

Help people overcome housing barriers and achieve stability.

Work with a collaborative, mission-driven team.

Access professional development and growth opportunities.

Contribute to a workplace that values inclusion, respect, and innovation.

Key Responsibilities

Case Management & Housing Support

Assess participant needs and develop individualized housing stability plans.

Provide ongoing case management, coaching, advocacy, and follow-up.

Assist participants with housing searches, applications, move-ins, and housing retention.

Connect participants with community resources, financial assistance programs, and supportive services.

Educate participants on tenant rights, responsibilities, and housing success strategies.

Partnerships & Community Engagement

Build relationships with landlords, housing providers, and community organizations.

Coordinate referrals and collaborate with service providers.

Represent Model Cities in community meetings and partnerships.

Documentation & Compliance

Maintain accurate participant records and case notes.

Ensure compliance with program, funding, and regulatory requirements.

Track outcomes and utilize HMIS or other case management systems effectively.

Qualifications

Required

Associate's or Bachelor's degree in Human Services, Social Work, Community Development, or a related field, or an equivalent combination of education and experience.

One to three years of experience in case management, housing services, or related human services work.

Strong communication, organization, and relationship-building skills.

Proficiency with Microsoft Office and data management systems.

Valid driver's license and reliable transportation.

Preferred

Experience with homelessness prevention, rapid rehousing, or housing stabilization programs.

Knowledge of HUD programs, Housing First, Trauma-Informed Care, and HMIS.

Bilingual or multilingual abilities.

Compensation & Benefits

Salary Range: $51,000-$54,000 annually. Compensation is based on qualifications, experience, and internal equity.

Benefits may include:

• Medical, dental, and vision insurance
• Company-matched retirement plan
• Employer-paid life insurance
• Disability coverage
• Generous paid time off and 13 paid holidays
• Employee Assistance Program
• Professional development opportunities

Work Environment

This position includes office, community, and participant-facing work. Regular local travel is required, with occasional evening or weekend hours based on participant and program needs. Reasonable accommodations may be provided to qualified individuals with disabilities.

Equal Opportunity Employer

Model Cities is committed to creating an inclusive workplace where employees, participants, and community partners feel respected, valued, and empowered to succeed. Qualified applicants will receive consideration without regard to any protected status under applicable law.

Cultural Humility & Responsiveness

Problem Solving & Critical Thinking

Relationship Building

Conflict Resolution

Documentation & Compliance