Housing Case Manager ESG, CoC

Bay Area Turning Point Inc.; Webster (TX); On-site; USD 38,000 - 52,000; Full time

Job summary

Bay Area Turning Point Inc. is seeking a Housing Case Manager to provide essential housing support for survivors of domestic violence or sexual assault. This role evaluates family needs, connects clients to resources, and supports safety, stability, and wellbeing.

The position requires on-site work and detailed documentation in a confidential, collaborative setting. Responsibilities include case management, goal setting, and referrals to advocacy services, with daily duties outlined and training

Qualifications

• 2-year degree with a minimum of 3 years related administrative/program experience, or a minimum of 6 years strong experience in a related environment with demonstrated effectiveness

Responsibilities

• Support housing program survivors by ensuring safety and stability, and connecting them to resources.
• Maintain confidential participant files and accurate records for monitoring.
• Coordinate with partners and use 211 for crisis resources and referrals.
• Attend trainings and meetings; perform other duties as assigned.

Skills

Administrative skills

Effective communication

Confidentiality

Multitasking

On-call readiness

Education

Associate degree or equivalent experience

Job description

Job Title: Housing Case Manager, ESG, CoC

FLSA Status: Non-Exempt

Department: Client Services

Reports to: Housing Manager

Effective Date:

Pay Rate: $45,000 year, $21.63 hour

POSITION OVERVIEW

Summary: Provide housing case management assistance to survivors of domestic violence or sexual assault. Evaluate needs of the family and connect them to resources to meet those needs, (i.e., clothing, furniture, food, etc.)

HOURS

Work Schedule to Include: Mon-Wed: 8:30am-5:30pm; Thur: 11:00am-7:30pm; Fri: 8:00am-3:00pm

ESSENTIAL FUNCTIONS

• Ensure housing program survivors are safe(r), stable, and thriving using a collaborative model and building rapport and relationship.
• Conduct casework with housing participants to include goal setting, education, personal financial planning, referral to BATP's victim advocacy program, and other services as necessary.
• Utilize positive reinforcement, reflective listening, harm reduction and other evidence-based intervention strategiesto help the survivor identify and address behaviors that put the survivor at risk for losing housing.
• Provide a crisis resources map near the unit and instructions/modeling on using 211 for additional resources.
• Review and be knowledgeable of housing grant program regulations and data standards.
• Maintain program participant records and strict confidentiality when completing file maintenance and working with collaborative partners
• Document and communicate accomplishments and challenges; Review, prepare, and organize participant’s files and database for internal and external monitoring.
• Attend trainings and meetings.
• Other duties as assigned.

REQUIRED SKILLS / QUALIFICATIONS

• 2-year degree with a minimum of 3 years related administrative/program experience, or a minimum of 6 years strong experience in a related environment with demonstrated effectiveness
• Strong administrative skills and computer knowledge of programs
• Ability to communicate effectively, both orally and written.
• Manage multiple tasks and prioritize changing workloads.
• Ability to maintain confidentiality.
• Sensitivity and knowledge about the issues addressed by BATP.
• Ability to be on location to on-call status areas within 45 minutes.
• Must have a clean driving record/automobile insurance coverage/be insurable/ have at least three years of verifiable driving experience. No more than 2 moving violations in a 3-year period for drivers over the age of 25. No more than 1 moving violation in a 3-year period for drivers ages 21-25
• Provide proof and maintain personal automobile insurance coverage.
• Must be 21 years of age or older
• Must be able to lift/carry/move a minimum of 40 lbs. for an extended distance.

I have read and understand the essential job functions that have been outlined in the above job description for Bay Area Turning Point.

Bay Area Turning Point (BATP) believes that equal opportunity for all employees is important for the continuing success of our organization. In accordance with state and federal law, BATP will not discriminate against an employee or applicant for employment because of race, disability, color, creed, religion, sex, age, national origin, ancestry, citizenship, veteran status, or non-job related factors in hiring, promotion, demotion, training, benefits, transfers, layoffs, terminations, recommendations, rates of pay or other forms of compensation. Opportunity is provided to all employees based on qualifications and job requirements.

NOTE: It is the policy of BATP not to hire applicants who have received services from our agency within the previous 12 month period.