Housing Case Manager (Assertive Engagement Specialist)

New Avenues for Youth; Portland (OR); On-site; USD 24,000 - 34,000; Full time

Benefits offered by this job

Health insurance

Vision insurance

Dental insurance

Paid time off

Retirement plan

Employee discounts

Job summary

New Avenues for Youth seeks a compassionate Case Manager to join our Housing Case Management team in Portland, OR. You will build trusted relationships with youth, support them in goal setting, navigate housing resources, and coordinate with service providers to move toward independence.

The role emphasizes mentoring, advocacy, and case planning, with a focus on equity and culturally sensitive care. This full-time position offers a competitive benefits package and opportunities for professional

Qualifications

• Two years of experience with high-risk youth.
• Bachelor’s Degree in social work, psychology or related human services field a plus.
• Experience with sexual minority and culturally diverse staff and youth.
• Access to an automobile, valid driver’s license, and auto insurance.
• Willingness to obtain CPR training and certification.

Responsibilities

• Mentor and guide youth, building connections and helping them set and reach goals.
• Advocate to navigate systems, coordinate with providers, and support housing independence.
• Support growth through case planning and skill development.
• Document progress with accurate records to inform program outcomes.

Education

Bachelor’s Degree in social work, psychology or related human services field

Job description

Pay: $21.00 per hour

Schedule: Full-time; Monday - Friday, 10:00am - 6:30pm

Transform Lives, Transform Yourself:

Are you eager to be a part of the change and care that supports youth in our community? Do you have experience that could be an assurance and lift for young people facing houselessness to help them with the skills and resources to lead healthy, independent lives? New Avenues for Youth seeks a compassionate Case Manager to join our Housing Case Management team.

As a Housing Case Manager, you'll be a consistent and intentional guide for youth navigating difficult paths. Your unique perspective, experience, and resilience will foster opportunity and empower young people to be more prepared and resourced to move through challenging moments and reach their unique goals.

Qualifications:

• A minimum of two years of relevant work experience, lived experience, or both. A Bachelor’s Degree in social work, psychology or related human services field a plus.
• Minimum of two years of experience working with high-risk youth.
• Experience, ability and commitment to working with sexual minority and culturally diverse staff, participants and community.
• Reimbursed use of personal automobile for transporting self and clients for work purposes
• Must have access to an automobile, a valid driver’s license, and active auto insurance on that vehicle.
• Must be willing to be CPR trained and certified

What You'll Do:

• Be a Mentor and Guide: Build genuine connections with youth, supporting them in developing and working towards goals, helping them manage crises
• Empower Through Advocacy: Help young people navigate complex systems, access resources, collaborate and coordinate with other providers, and make informed decisions about their own journey to housing independence.
• Support Growth and Learning: Engage in case planning and skill building to help youth move towards greater independence
• Document the Journey: Maintain accurate and timely records, ensuring that our programs have the data they need to thrive and continue serving those who need it most.

Who You Are:

• Supportive: You agree to center the youth experience, build trust, and follow through on your investment to the young people that we serve.
• Experienced: You have lived experience or work experience dealing with challenges related to substance use, mental health, and/or houselessness. Your experience is a source of strength and fuels your compassion and care.
• Compassionate: You offer empathy without judgment, listen effectively, and create a safe space for young people to share their stories and struggles.
• Reliable Advocate: You are committed to showing up consistently, building trust, and following through on your promises to young people.
• Growth-Oriented: You embrace continuous learning, seeking new knowledge and skills to better support yourself and the youth you serve.
• Equitable: You understand how systemic oppression impacts the lives of youth in programs and the systems that you will support youth in navigating. You support our unwavering commitment to dismantling these barriers and fostering a truly equitable space where every voice is heard and valued.

Join New Avenues and...

• Make an Impact: Provide consistent support, guidance around resources, and advocacy.
• Thrive in a Supportive Team: Join a collaborative and inclusive environment where your contributions are celebrated.
• Grow as a Professional: Receive ongoing training, mentorship, and opportunities for career advancement.
• Enjoy a Robust Benefits Package: We value your well-being and offer a robust benefits package that includes health, vision, and dental insurance at zero cost to the employee (with options to cover family members), generous paid time off, a comprehensive employee assistance program, a retirement savings plan, and access to employee discounts.

This position requires a high level of mobility, meaning the successful candidate must be able to swiftly move and adapt to different situations and tasks.This may or may not also include different agency locations or locations within the community being served.A person in this position must be able to perform with or without accommodation the essential functions of this job including any physical requirements associated with this role. While performing the duties of this job, the employee may be routinely exposed to outdoor weather conditions. The noise level in the work environment is usually moderate.If the position may require the use of any personal protective equipment, New Avenues will have such equipment on hand for the employee’s use.

Any candidate deemed viable for this position based on resources and resume submission will be contacted to participate in a screen interview to discuss interest and job compatibility. Of those screened, advancing candidates will be asked to participate in a subsequent interview or interviews to evaluate job qualifications and interest further.From this process, a hiring selection will be made.

New Avenues for Youth is an Equal Opportunity Employer.