Case Manager - Youth Engagement

Avenues for Homeless Youth; Minneapolis (MN); On-site; USD 33,000 - 35,000; Full time

Benefits offered by this job

Health insurance

Dental coverage

Life insurance

AD&D coverage

Disability coverage

Paid time off

Holidays

EAP

Job summary

Avenues for Youth seeks a Youth Advocacy and Engagement Specialist (Case Manager) to work onsite in Minneapolis with youth experiencing homelessness.

In this full-time, hourly role, you will guide youth from intake through aftercare, helping set personal goals and build life skills in housing, education, employment, and wellness. This position is fully onsite and requires weekday schedules. You will document progress in HMIS and collaborate with partners.

Qualifications

• Bachelor's degree in social work, human services, education, or related field.
• Minimum of 3 years of relevant experience (or equivalent combination of education and lived/work experience).
• Experience with trauma-informed care, harm reduction, and strengths-based approaches preferred.
• Familiarity with HMIS, VI-SPDAT, or similar systems preferred.
• Must be at least 24 years of age.

Responsibilities

• Build supportive, trusting relationships with youth through consistent engagement and mentorship.
• Complete assessments and develop individualized goal plans focused on housing, education, employment, and wellness.
• Coach youth on independent living skills, including routines, financial literacy, and daily life management.
• Provide crisis intervention and de-escalation support as needed.
• Coordinate care with internal staff and external partners (mental health providers, schools, community resources, etc.).
• Support youth in transitioning from program services into stable, independent housing.
• Maintain accurate and timely documentation in HMIS, including data entry, reporting, and housing referrals.
• Model healthy communication, boundaries, and conflict resolution.

Skills

Relationship building

Crisis intervention

Documentation

Coaching and mentoring

Trauma-informed care

Education

Bachelor's degree in social work or related field

Tools

HMIS

VI-SPDAT

Job description

Job Title: Youth Advocacy and Engagement Specialist (Case Manager)

Location: Minneapolis Avenues (Onsite)

Reports To: Program Manager

Status: Full-Time, Hourly, Non-Exempt

Our Mission

At Avenues for Youth, we partner with youth experiencing homelessness to help them achieve housing stability and build pathways to independence. Through a social justice lens, we provide safe, affirming spaces where young people can define their futures, access resources, and thrive.

Position Overview

The Youth Advocacy and Engagement Specialist (Case Manager) provides direct, relationship-based support to youth experiencing homelessness within our emergency shelter and transitional housing programs. From intake through aftercare, this role partners with youth to help them define their goals, build life skills, and move toward stable, independent living. This position is fully onsite and works closely with youth in a hands-on, supportive environment.

Schedule

Monday – Friday, typically 10:00 AM – 6:00 PM

Schedule may be flexible based on program and youth needs

Primary Responsibilities

• Build supportive, trusting relationships with youth through consistent engagement and mentorship
• Complete assessments and develop individualized goal plans focused on housing, education, employment, and wellness
• Coach youth on independent living skills, including routines, financial literacy, and daily life management
• Provide crisis intervention and de-escalation support as needed
• Coordinate care with internal staff and external partners (mental health providers, schools, community resources, etc.)
• Support youth in transitioning from program services into stable, independent housing
• Maintain accurate and timely documentation in HMIS, including data entry, reporting, and housing referrals
• Model healthy communication, boundaries, and conflict resolution

Qualifications

• Bachelor’s degree in social work, Human Services, Education, or related field
• Minimum of 3 years of relevant experience (or equivalent combination of education and lived/work experience)
• Experience with trauma-informed care, harm reduction, and strengths-based approaches preferred
• Familiarity with HMIS, VI-SPDAT, or similar systems preferred
• Must be at least 24 years of age

Work Environment & Physical Requirements

This is an active, onsite role working directly with youth. Responsibilities may include standing, sitting, bending, and lifting up to 40 pounds.

Compensation & Benefits

• Pay range: $23.75 – $25.50/hour, depending on qualifications
• We offer health insurance with a strong employer contribution.
• 100% employer-paid dental, life, AD&D, and disability coverage
• Generous PTO and 8 paid holidays (including a floating holiday)
• Employee Assistance Program (EAP)

Commitment to Equity & Inclusion

Avenues for Youth is an Equal Opportunity/Affirmative Action employer. We are committed to building a diverse and inclusive workplace and strongly encourage applications from people of color, LGBTQ+ individuals (including transgender and nonbinary applicants), veterans, and individuals with disabilities.