Day Services Coordinator

New Avenues; Portland (OR); On-site; USD 40,000 - 50,000; Full time

Benefits offered by this job

Health insurance

Paid time off (5 weeks first year)

Gym memberships

Free counseling services

Job summary

New Avenues for Youth in Portland seeks a compassionate Day Services Coordinator to join our Drop-In team. You will engage with youth experiencing houselessness, connect them to housing, case management, and recovery supports, and help create a warm, safe space.

The ideal candidate builds authentic relationships, collaborates with partners, and uses trauma-informed care. This full-time role offers a strong benefits package, ongoing training, and opportunities for professional growth.

Qualifications

• High School Diploma or equivalent.
• Knowledge of the lifestyles and culture of youth experiencing houselessness preferred.
• Relatable lived experience a plus.

Responsibilities

• Engage youth at many stages of change to facilitate access to resources and build community connections.
• Collaborate with New Avenues teams and partners in the Homeless Youth Continuum and the community.
• Apply harm reduction practices to maintain a safe, welcoming, low-barrier Drop-In space.
• Be youth-centered, grounded in Positive Youth Development and trauma-informed care.

Education

High School Diploma or equivalent

Job description

Schedule: Full-time; Tuesday - Saturday, 10:00am - 7:00pm.

Transform Lives, Transform Yourself:

Are you eager to be a part of the change and care that supports youth in our community? Do you have experience that could be an assurance and lift for young people facing houselessness to help them with the skills and resources to lead healthy, independent lives? New Avenues for Youth seeks a compassionate and resilient Day Services Coordinator to join our Day Services/Drop-In team.

You are an ideal candidate for our Day Services Coordinator position if you enjoy building authentic relationships, naturally engage in collaborative problem-solving, and believe in the potential of every young person. Day Services Coordinators meet youth needs in the New Avenues Drop-In Center and provide information to young people about available services through street outreach. They serve as point people for basic needs supports offered at New Avenues s along with connection to other important New Avenues services that will lead to increased stability, including case management, housing or shelter, and recovery supports. This position is ultimately designed to facilitate access to resources, coordinate supports, and provide warm, inviting, safe spaces for youth participants.

Join New Avenues and…

• Make an Impact: Provide consistent support, guidance around resources, and advocacy.
• Thrive in a Supportive Team: Join a collaborative and inclusive environment where your contributions are celebrated.
• Grow as a Professional: Receive ongoing training, mentorship, and opportunities for career advancement.
• Enjoy a Robust Benefits Package: We value your well-being and offer a robust benefits package that includes:
• Full health, vision, and dental insurance at zero cost to the employee (with options to cover family members) to ensure your physical and mental health are prioritized.
• Generous paid time off to support your work-life balance and personal needs; equating to roughly five weeks of available time off in year one with an additional week added in year two.
• Discounted gym memberships to encourage a healthy and active lifestyle.
• Access to free counseling services to help you manage stress and maintain your emotional health.

Our Commitment to Equity:

At New Avenues for Youth, we envision a community where all young people thrive. We recognize that historical inequities and intersecting forms of oppression have created barriers for many. We are unwavering in our commitment to dismantling these barriers and fostering a truly equitable space where every voice is heard and valued.

Who You Are:

• You have a desire to work with multicultural staff and youth in a diverse setting.
• You can provide basic services and promote a safe, clean and supportive atmosphere within the center in collaboration with the Drop-In team.
• You are someone who can assist with de-escalation and role model dispute resolution as well as restorative justice practices, risk management, and appropriate boundaries.
• You can perform outreach services to youth in the Drop-In Program and during community outreach, including the distribution of food, drinks, clothing, PPE, hygiene supplies and other basic needs items.
• You work to create a space that reflects the tenants of Positive Youth Development & Trauma Informed Care, while reflecting the diversity of the youth we serve.

What You'll Do:

• Engage – In this role, you will experience the ability to meet youth at many different stages of change, facing a variety of different challenging experiences due to intersectionality and oppressive systems. The Day Services Coordinators strive to facilitate access to any and all resources that a youth may need by focusing on relationship building and building community connections.
• Collaborate – This position provides you with the opportunity to collaborate with various teams within New Avenues, as well as partners in the Homeless Youth Continuum (HYC) and in the community. You will get the opportunity to work with natural support systems as well as be a part of creating larger community through various facets.
• Reduce Harm – In this role, you will be able to apply harm reduction practices that support youth wherever they may be in their stage of life. The Day Services space strives to be a safe, welcoming, and low barriered space where youth can build connections, get referred to services, and pursue their goals.
• Be Youth-Centered – This work is grounded in positive youth development and motivational interviewing principles, which centers youth as the experts in their lives. It emphasizes culturally responsive approaches, understanding the impacts of trauma, and approaching work with empathy.

Qualifications:

• High School Diploma or equivalent
• Knowledge of the lifestyles and culture of youth experiencing houselessness preferred
• Relatable lived experience a plus

A person in this position must be able to perform, with or without accommodation, the essential functions of this job including any physical requirements associated with this role. The noise level in the work environment is usually moderate. If the position may require the use of any personal protective equipment, New Avenues will have such equipment on hand for the employee’s use.

Any candidate deemed viable for this position based on resources and resume submission will be contacted to participate in a screen interview to discuss interest and job compatibility.Of those screened, advancing candidates will be asked to participate in a subsequent interview or interviews to evaluate job qualifications and interest further.From this process, a hiring selection will be made.New Avenues for Youth is an equal opportunity employer.

New Avenues for Youth is an Equal Opportunity Employer.