Housing Case Manager

Community Counseling of Bristol County Incorporated; Massachusetts; Hybrid; USD 41,000 - 47,000; Full time

Benefits offered by this job

3 weeks paid vacation

12 paid holidays

Health, dental, disability, and life保险

403(b) retirement plan with employer 5

Hybrid work option

Job summary

Community Counseling of Bristol County Incorporated is seeking a Supportive Housing Case Manager to provide intensive case management for formerly unsheltered individuals who have recently secured housing. You will work with a multidisciplinary team to ensure wrap-around services, document progress, and help clients sustain housing in a supportive community setting.

The role emphasizes collaboration with providers and landlords, transportation to services, and development of individualized

Qualifications

• Bachelor’s degree in Social Work, Sociology, Psychology, or Human Services or 3–5 years of homelessness experience
• Knowledge of local referral sources and community resources
• Valid driver's license and ability to transport clients
• Strong verbal and written communication, with respectful, compassionate approach
• Proficient with Microsoft Office 365 and basic computer systems

Responsibilities

• Coordinate with clients, medical and community providers to arrange wrap-around services after housing
• Collaborate with housing team to develop supports for Permanent Supportive Housing
• Assist with applications for subsidized housing and benefits
• Engage with landlords and service providers to secure housing for households in crisis
• Provide transportation for clients to services and appointments
• Meet clients in community settings to access services and build rapport
• Occasionally participate in hybrid work arrangements
• Work with collateral agencies to locate housing for the homeless
• Create Needs Assessments and Action Plans for each client

Skills

Driving

Client transport

Oral & written communication

Microsoft Office 365

Education

Bachelor’s degree in Social Work, Sociology, Psychology, or Human Services related field

3-5 years experience with homeless populations

Tools

Microsoft Office 365

Job description

Job Type: Full-time, days
Job Level/Experience: Experienced
License: None
Salary Range: $41,000 - $47,000
Location: Bristol County, MA
Local Travel Required: Yes
Program Name: Supportive Housing CSP-HI
Program Description: Homeless/housing insecure, community-based, in-home
Hybrid Work Option: Yes

About Us

At Community Counseling of Bristol County (CCBC), we are building an amazing team of professionals who are changing the way mental health is treated in Southeast Massachusetts. You can find us in schools, homes, the community, and our Taunton offices empowering our clients with the latest evidence-based behavioral health treatments. We are a non-profit community mental health center serving 50 communities in Massachusetts and growing! CCBC provides inpatient, outpatient, and urgent care services to adults and children overcoming depression, anxiety, mood disorders, substance abuse, and many other conditions hindering personal fulfillment. If you are caring, dedicated, and ready to grow your career, we would love to hear from you!

As a social worker at CCBC, you will receive unparalleled support and growth opportunities. Our clinicians receive free licensed supervision, opportunities to advance their careers and earn CEUs, and generous vacation time.

Description of Position

We are currently seeking a Supportive Housing Case Manager to enhance our current services with those who were unsheltered and recently housed in our community. This program provides intensive case management to those who have struggled with a variety of disabling conditions including mental health and substance use. This rewarding work allows the opportunity to work one on one with those in our community to help them see their full potential and how to meet that goal while being safely housed. This position calls for frequent transportation of clients and meeting with clients in a variety of settings including public settings, encampments, shelters, etc. As a member of the Housing team you will gain skills and contacts in housing that will benefit you in any social services position.

Responsibilities

• Coordinate with client, medical, and mainstream providers to ensure appropriate wrap around services in place for client once housed.
• Work with a team to develop programming and supports to help those in Permanent Supportive Housing remain housed
• Assist with applications for subsidized housing and benefits to increase income
• Collaborate with local landlords and other providers to establish housing for households in a housing crisis
• Provide transportation for client to variety of services to ensure needs are met
• Meet with client in the community to assist with access of services, rapport building, and advocacy
• Work in the community and in the office, occasional opportunity for hybrid work
• Work with collateral agencies to locate housing for clients who are currently experiencing homelessness
• Complete scheduled Needs Assessments and Individualized Action Plans for each client

Requirements

• Bachelor’s degree in Social Work, Sociology, Psychology, or Human Services related field OR 3-5 years of experience working with homeless populations, and/or homeless programs
• Knowledge of available referral sources for providing services to clients, including available community support and social service resources
• Ability to drive throughout the coverage area and transport clients
• Able to effectively interact with clients, co-workers, and volunteers with diverse ethnic and cultural backgrounds and treat each individual with respect, dignity, and compassion
• Communicate well both orally and in written form, and follow detailed instructions
• Comfortable using Microsoft Office 365 tools, and ability to learn variety of computer systems for recording and medical records

Preferred Qualifications

• Bachelor’s degree in Social Work, Sociology or equivalent education plus experience
• Multilingual (able to speak and read Spanish, Portuguese, Haitian Creole, Cape Verdean Creole)

To choose where you live, how it is furnished, with whom you share it – why should mental illness deprive anyone ofthese basic rights...

Employer Statement of Equal Opportunity

Community Counseling of Bristol County, Inc. is an equal opportunity employer that is committed to diversity, equity, and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, gender identity and expression, national origin, citizenship, disability, protected veterans’ status, genetic information, pregnancy, marital status, or any other protected characteristic as outlined by federal, state, or local laws.

This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. CCBC makes hiring decisions based solely on qualifications, merit, and business needs at the time.

Why build your career at CCBC?

Stable and Established

• The largest, most innovative mental health and substance abuse care provider in Southeast MA, with a 50 year history
• We serve over 12,000 clients annually
• Committment to innovation and evidence-based practice
• Committment to erasing the stigma that can surround trauma, mental illness, and addiction
• A short commute from both Boston and Providence
• 3 weeks paid vacation to start
• 12 paid holidays and sick leave
• Health, dental, disability, and life insurance
• 403-b with up to 5% employer match

Make Recovery a Reality

Working with CCBC gives you the chance to change your own path while helping others find theirs. As you provide hope and healing to people who need it most, you'll be just as inspired by the quality of people you work with as the outcomes you provide together. Join us and be a part of the next success story.