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Karbon Homes is seeking an experienced Housing Area Manager to lead our housing teams across tenancy, void, allocation and estate management. You will drive innovation, embed cultural and structural change, and ensure our services meet the highest standards of customer experience.
The role requires a professional qualification or willingness to work towards one, with training and funding available. Location: Gosforth or Stanley with some home working; regular travel; 37 hours per week; salary
As Housing Area Manager, you'll lead and inspire our housing teams to deliver high-quality services across tenancy, void, allocation, and estate management. You'll drive innovation, embed cultural and structural change, and ensure our services meet the highest standards of customer experience. This role is about leadership, collaboration, and making sure our housing strategies deliver real impact.
This role is subject to the requirements of the Conduct and Competency Standard and requires an appropriate professional qualification, or a willingness to work towards one. Existing qualifications will be assessed to ensure they meet the required level and cover the knowledge areas relevant to the role. Where an existing qualification doesn't fully meet the required standard, the successful candidate will be required to complete either top-up modules or a full qualification, as appropriate, to meet the qualification requirements of the role. Training and support would be provided following successful completion of probation and Karbon Homes may fund the qualification or top-up training. Where funding is provided, repayment may be required if you choose to leave Karbon during the qualification or within two years of completion
You're an experienced housing professional with a proven track record in managing complex housing services. You'll bring strong leadership skills, strategic thinking, and the ability to coach and motivate teams. You're resilient, collaborative, and committed to delivering customer-focused solutions. Knowledge of housing legislation, tenancy enforcement, and compliance is essential, along with the ability to manage budgets and performance targets.
+ Salary is £58,664 per annum plus a Karbon car payment of £2,405 per annum o Location: Gosforth or Stanley with some home working. # Regular travel will be required @ 37 hours per week with agile working We recognise the contribution people with criminal records can make as colleagues and we welcome all applications. A criminal record will not exclude a candidate from being appointed because of offences that are irrelevant to, and do not place them at, or make them a risk in the role they're applying for. The role you're applying for is covered by the Rehabilitation of Offenders Act 1974 (ROA). The successful candidate(s) will be asked to submit a basic disclosure and barring check application during pre-employment checks.
We offer a generous benefits package to support your wellbeing and development, including: