Housing and Resource Navigator – Former Foster Youth Program, LA

Valid8 Financial, Inc.; Hawthorne (CA); On-site; USD 41,328 - 48,216; Full time

Benefits offered by this job

100% paid health and medical benefits

Generous paid sick and vacation time

Opportunities for professional development

Job summary

Valid8 Financial, Inc. is looking for a Housing and Resource Navigator to support individuals experiencing housing instability by ensuring access to essential resources. You will research and distribute listings of housing resources, provide referrals, and maintain relationships with landlords as well as partner organizations.

This full-time, non-exempt position requires strong analytical and communication skills, with a preference for candidates who speak Spanish and have a Bachelor’s degree in a relevant field. Benefits include 100% paid health and medical coverage.

Qualifications

• Relevant experience with foster youth or homeless services is preferred.
• Spanish speaking preferred.
• Must have reliable transportation for frequent local travel.

Responsibilities

• Research and distribute housing resources.
• Provide referrals for various services.
• Maintain relationships with landlords and community partners.

Skills

Analytical Skills

Communication Skills

Problem-Solving

Customer Service

Education

Bachelor’s degree in a relevant field

Tools

Google Drive

Zoom

Dropbox

Client database software

Job description

Position Overview

Housing and Resource Navigator – Full time, non‑exempt. Reports to Director of Programs. Position starts ASAP. Compensation: $30–$35/hour DOE.

Position Purpose

The Housing and Resource Navigator supports individuals receiving services from A Sense of Home (ASOH) by ensuring stable housing and access to essential resources. The HRN researches, creates, and distributes listings of available housing resources for voucher and non‑voucher holders, provides referrals to landlords partnered with ASOH, and offers incentive letters to build rapport. The HRN also provides resource navigation for food, transportation, employment, education, legal, parenting, and health and wellness services, including support for individuals impacted by the 2025 Los Angeles Fires. Data collection, participation in networking events, and collaboration with public and private partners are additional key responsibilities.

Essential Duties and Responsibilities

• Housing Navigation: research, create, and distribute lists of available housing resources; engage with landlords, PHAs, and partner case managers; provide incentive letters; maintain relationships with designated units; share resources with ASOH Member community and track/manage interest forms and application referrals; support members in maintaining housing stability.
• Resource Navigation: meet with individuals to discuss short‑ and long‑term goals; provide referrals; conduct meetings via in‑person, Zoom, phone, or off‑site events; research, update and distribute resource information via social media, newsletters, and flyers; collaborate with Intake Coordinator.
• Community Building: develop and maintain connections with property managers accepting housing vouchers; attend housing and resource networking events; collaborate with partner organizations and case managers; engage participants at ASOH events with volunteers, donors, and alumni.
• Data Tracking: collect and track data related to resources and housing.

Education and Experience

• Relevant experience working with foster youth, transition‑aged youth, or homeless services is preferred.
• Housing case‑management experience preferred.
• Spanish speaking preferred.
• Must have reliable transportation for frequent local travel.
• Preference for a Bachelor’s degree in a relevant field.

Essential Job Functions

• Operate computers, cameras, scanners, phones, and printers.
• Use client database software and cloud‑based tools such as Google Drive, Zoom, and Dropbox.
• Communicate over the phone, virtually, and in person with clients, partners, and staff.
• Organize, plan, and prioritize work.
• Make decisions and solve problems.
• Process information and verify data accuracy.
• Establish and maintain interpersonal relationships.
• Document and maintain logs.
• Evaluate information for compliance with standards and policies.

Knowledge Requirements

• Analytical Skills – ability to process and analyze abstract verbal and written instructions, visualise and assess abstract ideas, read, analyze complex documents, and communicate analysis in oral and written form.
• Reasoning Ability – apply common sense understanding to carry out instructions furnished in written, oral, or diagram form; handle problems with several concrete variables in standardised situations.
• Communications and Media – requires public speaking, phone conversations, email use, writing letters and memos, face‑to‑face discussions, and contact with others.
• English Language – strong knowledge in reading, writing, and speaking English; ability to read and interpret documents such as safety rules and procedures, and write routine reports and correspondence; speak effectively before groups.
• Customer and Personal Service – knowledge of principles and processes for providing superior customer and personal services.
• Mathematical Skills – ability to add, subtract, multiply, and divide in all units of measure using whole numbers, fractions, and decimals.
• Computers and Electronics – working knowledge of email, social media networks, computers, smartphones, equipment, graphics software, and CRM system.
• Clerical – knowledge of administrative and clerical procedures and systems such as word processing, file and record management, and other office procedures and terminology.
• Law and Government – knowledge of applicable laws, regulations, and ordinances.

Work Environment

Physical demands include lifting and moving furniture and other home goods sometimes in excess of 25 pounds, handling objects with hands, prolonged standing or sitting, dealing with competitive pressures and conflict situations, and making decisions that impact co‑workers, vendors, sponsors, donors, and volunteers. The role requires meeting strict deadlines and maintaining a fast pace. It involves personal interaction with external individuals and organisations, and coordination or leadership of team activities.

Work Setting

Work occurs in office space, warehouse space in varying weather conditions, and outdoors at client homes. The position may require climbing stairs or hills, handling heavy items in tight spaces, and performing tasks in cold, hot, wet, humid, and/or dry conditions.

Benefits

ASOH offers 100% paid health and medical benefits to employees, generous paid sick and sick vacation time, and opportunities for professional development and advancement.

Diversity, Equity & Inclusion

ASOH is committed to diversity, equity, and inclusion and strongly encourages people of color, women, LGBTQ+ individuals, and those with protected class backgrounds to apply.

Equal Employment Opportunity Statement

We strongly encourage people of color, women, LGBTQ+ individuals, and those with protected class backgrounds to apply.