Housing Admin & Applicant Support Specialist

Talentify; Aurora (CO); On-site; USD 28,000 - 30,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

401k with employer match

Holiday, vacation, and sick leave

Job summary

Housing Authority of the City of Aurora (AHA) is seeking an Administrative Assistant to support the Assisted Housing Staff. You will handle front desk duties, manage filing, and assist applicants with forms and information over the phone and in person.

Strong knowledge of HUD regulations, excellent customer service, and solid computer skills are required. You will help respond to inquiries, organize paperwork, and coordinate mail and documents for program services.

Qualifications

• Solid knowledge of Housing and Urban Development (HUD) regulations.
• Excellent customer service skills and professional interaction with applicants.
• Solid computer skills and ability to use standard office software.
• Strong written and verbal communication across all levels and the public.
• Expert filing skills and attention to detail.

Responsibilities

• Provide information to applicants in person and by phone and assist with forms.
• Respond to inquiries and resolve concerns about program services.
• Perform administrative tasks such as filing, faxing, and copying.
• Prepare and track applicant and participant paperwork.
• Relieve the Receptionist for breaks and lunch as needed.
• Maintain on-site and off-site filing and mail processing.

Skills

Customer service

Communication

Office software

Filing skills

HUD regulations knowledge

Tools

Microsoft Excel

Word

Access

Job description

Housing Authority of the City of Aurora (AHA) is seeking an Administrative Assistant to support the Assisted Housing Staff. You will handle front desk duties, manage filing, and assist applicants with forms and information over the phone and in person.

Strong knowledge of HUD regulations, excellent customer service, and solid computer skills are required. You will help respond to inquiries, organize paperwork, and coordinate mail and documents for program services.