Housing & Activities Coordinator

ONP Snow Mountain LLC; Chicago (IL); On-site; USD 40,000 - 55,000; Full time

Job summary

A leading company in the scenic Lassen Volcanic National Park is seeking a Housing/Activities and Accounting Coordinator. This role involves managing employee housing assignments, coordinating activities, and ensuring a welcoming environment for new hires. The ideal candidate will possess strong customer service skills and the ability to work independently. Join a team dedicated to enhancing employee experience in a beautiful outdoor setting.

Qualifications

• Minimum 2 years customer service or employee relations experience.
• Resort/National Park experience preferred.

Responsibilities

• Coordinate employee housing assignments and activities.
• Maintain inventory of company assets related to housing.
• Conduct room inspections and assist with new hire orientations.

Skills

Customer Service

Teamwork

Communication

Organization

Education

High School Diploma

Job description

Housing/Activities and Accounting Coordinator

Snow Mountain, LLC is located in the spectacular Lassen Volcanic National Park in California. As one of the country's oldest national parks, Lassen is consumed with gorgeous hiking trails, picturesque lakes that afford fishing and kayaking, and cabins and campgrounds for the those that want to experience the rustic feel of the beautiful outdoors!

Summary of Position

Responsible for the effective and timely coordination and communication of all employee housing assignments at sites controlled or owned by the Company to ensure efficient and effective rooming arrangements for all employees. Also responsible for the coordination and implementation of employee activities as requested.

Duties and Responsibilities

• Work closely with HR and management to identify and facilitate effective room assignments for all employees occupying company-provided housing;
• Own the Employee Housing Map and keep updated at all times to ensure timely and accurate visibility with those on a need-to-know basis;
• Work closely with the maintenance team and site management to ensure that all company-provided rooms are clean, in good working condition with clean linens and set up appropriately;
• Track company assets related to employee housing such as mattresses, linens, furniture items, bicycles, etc. to ensure a complete and appropriate inventory that maximizes employee comfort;
• Ensure that the company meets/exceeds the legal requirements to achieve licensing permits (if applicable) related to employee housing;
• Meet and greet all new hires, upon their arrival to the site whenever possible, in a warm and friendly manner, be prepared to conduct tours and assist with move-ins;
• Communicate with site management so they are aware of new hire arrivals and are prepared to assist with checking new staff into their accommodations
• Meet with all departing employees, who occupy employee housing, to conduct room inspections and ensure they are being left in a good and clean condition to effectuate return of housing deposits if applicable;
• Assist management with scheduled room inspections on a frequent basis, at least monthly, and file reports related to room conditions;
• Work with site management to create a monthly employee activities calendar that engages employees outside of work hours to provide a fun and relaxing experience;
• Be the “go to” resource for employees with questions or concerns related to employee housing;
• Maintain job related confidentiality at all times.
• Other duties as requested

Position Requirements

• Excellent customer service and teamwork skills
• Ability to work independently and exercise sound judgment
• Strong communication and interpersonal skills with the ability to interact positively and effectively with many types of personalities
• Strong organization skills and attention to detail
• Able to lift up to 25 pounds frequently and participate in bending, twisting, squatting and standing activities for long periods of time throughout each day

Knowledge and Experience

Education:High school diploma or equivalent

Experience:Minimum 2 years customer service or employee relations experience

Resort/National Park experience preferred

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.