Houseperson/Utility

radiatehospitality; Belmont (CA); On-site; USD 31,000 - 42,000; Full time

Job summary

Radiate Hospitality in Belmont, CA is seeking a Houseperson/Utility to restock linen rooms, collect dirty linen, and deliver supplies to assigned areas. The role includes minor maintenance and cleaning of public spaces, with a strong emphasis on safety and service.

You will support room attendants, uphold hotel standards, and participate in daily inspections. Previous hospitality experience is preferred, and teamwork is essential to ensure smooth operations.

Qualifications

• Previous experience in hospitality preferred.

Responsibilities

• Meet and exceed guest and team member expectations by providing exceptional service and team work
• Report to work on time and in complete uniform, including name tag, as prescribed by your Supervisor
• Pick up dirty linen from room attendants' carts as linen is not to be left in hallways
• Restock linen rooms in assigned area per the par established by the Housekeeping Manager
• Clean stair wells, including stair railing, and vending areas in assigned area
• Empty trash from Room Attendants carts and replace trash bag on a timely basis
• Perform minor room maintenance and repairs
• Complete on-the-spot cosmetic maintenance as part of daily room inspections
• Responsible to pick up any garbage left in front of a room
• Follow all safety rules as outlined by the hotel
• Be continually alert for the safety of all employees and guests, reporting any unsafe conditions to your immediate supervisor
• At all times project a favorable image of the hotel to the public
• Performs preventative maintenance and basic repairs to mechanical/electrical, HVAC, refrigeration, and plumbing systems
• Daily maintains the grounds, landscaping and parking areas in a clean, neat, safe and attractive manner
• Tests chemical levels daily in pool and spa and maintains proper chemical levels and ensures chlorinator is operating
• Performs painting, carpentry, plumbing, emergency carpet cleaning and other jobs as necessary
• Maintains all storage area, shops and mechanical areas in a clean, safe and secure manner, reporting to the GM and/or MOD any corrective actions that need to be taken
• Assist in performing Houseman duties in the absence of a Houseman, and/or as directed by the General Manager
• Follow hotel grooming and dress standards, minimize safety hazards by following all safety rules and procedures
• Keep your Manager promptly and fully informed of all problems or unusual matters of significance
• Perform all duties and responsibilities asked of you in a timely and efficient manner in accordance with established company policies and procedures to achieve the overall objectives of this position
• Perform any other job duties as requested by Supervisor, GM, Operations Manager, Guests, Front Desk or the Manager on Duty
• Report to work on time and in complete uniform, including name tag, as prescribed by your Supervisor
• Follow hotel grooming and dress standards
• Follow all safety rules as outlined by the hotel
• Be continually alert for the safety of all employees and guests, reporting any unsafe conditions to your immediate supervisor
• Minimize safety hazards by following all safety rules and procedures
• Keep your Manager promptly and fully informed of all problems or unusual matters of significance
• Perform all duties and responsibilities asked of you in a timely and efficient manner in accordance with established company policies and procedures to achieve the overall objectives of this position
• At all times project a favorable image of the hotel to the public
• Perform any other job duties as requested.
• The Model Qualifications:
• Previous experience in hospitality preferred.

Job description

What We Look For...

We are in search of a Houseperson/Utility who is responsible for restocking linen rooms with proper supplies; pick up dirty linen and glassware from Room Attendants' carts and deliver to appropriate areas in a timely manner; minor room maintenance and repair; empty garbage from rooms. Clean/upkeep all public areas.

The Key Responsibilities:

• Hotel Care

  • Meet and exceed guest and team member expectations by providing exceptional service and team work
  • Report to work on time and in complete uniform, including name tag, as prescribed by your Supervisor
  • Pick up dirty linen throughout the day from room attendants' carts as linen is not to be left in hallways for any amount of time
  • Restock linen rooms in assigned area per the par established by the Housekeeping Manager
  • Clean stair wells, including stair railing, and vending areas in assigned area
  • Empty trash from Room Attendants carts and replace trash bag on a timely basis
  • Perform minor room maintenance and repairs
  • Complete on-the-spot cosmetic maintenance as part of daily room inspections
  • Responsible to pick up any garbage left in front of a room
  • Follow all safety rules as outlined by the hotel
  • Be continually alert for the safety of all employees and guests, reporting any unsafe conditions to your immediate supervisor
  • At all times project a favorable image of the hotel to the public
  • Performs preventative maintenance, repairs, or makes recommendations for repairs, as assigned: of all mechanical/electrical, HVAC, refrigeration, and plumbing systems, all building components and furniture, fixtures and equipment
  • Daily maintains the grounds, landscaping and parking areas in a clean, neat, safe and attractive manner
  • Tests chemical levels daily in pool and spa and maintains proper chemical levels and ensures chlorinator is operating
  • Performs painting, carpentry, plumbing, emergency carpet cleaning and other jobs as necessary
  • Maintains all storage area, shops and mechanical areas in a clean, safe and secure manner, reporting to the GM and/or MOD any corrective actions that need to be taken
  • Assist in performing Houseman duties in the absence of a Houseman, and/or as directed by the General Manager

  Miscellaneous

  • Follow hotel grooming and dress standards, minimize safety hazards by following all safety rules and procedures
  • Keep your Manager promptly and fully informed of all problems or unusual matters of significance
  • Perform all duties and responsibilities asked of you in a timely and efficient manner in accordance with established company policies and procedures to achieve the overall objectives of this position
  • Perform any other job duties as requested by Supervisor, GM, Operations Manager, Guests, Front Desk or the Manager on Duty
  • Report to work on time and in complete uniform, including name tag, as prescribed by your Supervisor
  • Follow hotel grooming and dress standards
  • Follow all safety rules as outlined by the hotel
  • Be continually alert for the safety of all employees and guests, reporting any unsafe conditions to your immediate supervisor
  • Minimize safety hazards by following all safety rules and procedures
  • Keep your Manager promptly and fully informed of all problems or unusual matters of significance
  • Perform all duties and responsibilities asked of you in a timely and efficient manner in accordance with established company policies and procedures to achieve the overall objectives of this position
  • At all times project a favorable image of the hotel to the public
  • Perform any other job duties as requested.

The Model Qualifications:

• Previous experience in hospitality preferred.