Houseperson, The Department at Hudson's Detroit

Continental Services; Detroit (MI); On-site; USD 10,000 - 60,000; Full time

Job summary

An established industry player is seeking a dedicated Houseperson to join their team in a vibrant event venue. This role is perfect for someone who thrives in a collaborative environment and is committed to delivering exceptional customer service. You'll be responsible for the set-up and break-down of events, ensuring cleanliness and readiness of spaces, and working closely with a polished team to delight guests. If you enjoy building relationships and being part of a dynamic team, this opportunity is for you. Join a workplace that values excellence and teamwork, and make a meaningful impact every day.

Qualifications

• 1 year of event or banquet set-up experience recommended.
• Strong customer service skills and ability to work in a team.

Responsibilities

• Handle set-up and break-down for various functions.
• Maintain cleanliness of all work areas and ensure rooms are ready.
• Collaborate with the stewarding team and assist servers when needed.

Skills

Event or banquet set-up experience

Understanding of room sets for meetings or social events

Customer service skills

Collaboration and teamwork

Job description

Houseperson, The Department at Hudson's Detroit

Department: The Department 800431

Employment Type: Full Time

Location: The Department

Reporting To: Rebecca Dybowski

Compensation: $17.50 / hour

Description

WHO WE’RE LOOKING FOR
The Department at Hudson's Detroit is looking for a standout Part-Time or Full-Time Houseperson who wants to be part of a team dedicated to outstanding customer service, the highest professional standards, and a commitment to delivering flawless quality. We’re especially looking for someone who thrives while collaborating, loves building relationships, and seeks open communication. A perfect culture fit would be someone willing to roll up their sleeves and be part of a polished team, delighting guests every meal, every day.

WHO YOU ARE
The Department at Hudson’s Houseperson is a valuable member of our team who:

1. Is an integral member of the set-up and break-down team, with knowledge of banquets/events and consistently delivers
2. Acts as a brand ambassador embodying our core values and guiding principle
3. Is comfortable working in an event venue environment
4. Is interested in growing within a dynamic team
5. Is committed to excellence
6. Works best in a creative, collaborative environment

WHAT YOU’LL DO

DAILY OPERATIONS
• Handle various types of functions’ set-up and break-down
• Maintain cleanliness of all work areas, event rooms and storage areas
• Take direction from Houseperson Supervisor throughout shift
• Consistently abide by service standards and operating procedures
• Based on client concerns, flexibility to make changes quickly and efficiently
• Ensure all equipment is stored properly, in accordance with fire code and regulations
• Work closely with the stewarding team on gathering necessary equipment per each event
• Perform other duties to assist servers & bartenders when requested by management
• Ensure rooms are “show ready” at all times when not in use
• Participate in pre-shift meetings when able, to review event briefing and timing
• Creates a welcoming and hospitable environment for all guests while anticipating their needs

FINANCIAL IMPACT
• Be a catalyst for continuous improvement
• Monitor proper storage and transport of all furniture

Skills, Knowledge & Expertise

• 1 year of event or banquet set-up experience recommended
• Understand various room sets for meetings or social events