Houseperson / Public Area Attendant

Millennium Hotels and Resorts; Scottsdale (AZ); On-site; USD 19,000 - 25,000; Full time

Benefits offered by this job

Medical, Dental & Vision Insurance

Life and AD&D Insurance

Disability Insurance

401(k) Retirement Plan

Paid Time Off & Holidays

Hotel Room Discounts

Employee Assistance Program (EAP)

Job summary

The McCormick Scottsdale, part of Millennium Hotels & Resorts, seeks a Houseperson / Public Area Attendant to maintain pristine public spaces and support housekeeping operations in a resort-style setting in Scottsdale. You will assist with linens, restocking, and guest requests while upholding safety and brand standards.

Join a global hospitality leader offering competitive benefits and opportunities to grow within a welcoming team focused on guest satisfaction and service excellence.

Qualifications

• Strong attention to detail and organizational skills.
• Effective verbal communication and guest service skills.

Responsibilities

• Public Area Responsibilities: Clean and maintain lobby, corridors, restrooms, meeting spaces, fitness center, and offices; monitor cleanliness of entrances and exterior areas; report hazards.
• Houseman Responsibilities: Deliver guest requests, stock closets, assist with trash and linens, transport items, set up meeting rooms and events, assist with deep cleaning.
• Guest Service: Respond promptly to guest requests and inquiries; maintain professional and friendly interactions; support hotel initiatives to enhance guest experience.
• Safety and Compliance: Follow safety procedures and guidelines; use cleaning chemicals properly; adhere to policies and brand standards.

Skills

Attention to detail

Organizational skills

Verbal communication

Guest service

Education

High school diploma or equivalent

Job description

Join the Team at The McCormick Scottsdale

At The McCormick Scottsdale, hospitality is relaxed, scenic, and guest-focused. Every experience is designed to help guests unwind, connect, and enjoy the best of Scottsdale in a welcoming resort-style setting.

About The McCormick Scottsdale

Set along the shores of Camelback Lake with views of the surrounding mountains, The McCormick Scottsdale offers a laid-back resort experience in one of Arizona’s most sought-after destinations.

Conveniently located near premier golf courses, shopping, dining, and outdoor recreation, the hotel welcomes both leisure and business travelers looking for comfort, convenience, and a touch of Scottsdale charm. With inviting amenities and a scenic setting, The McCormick creates an experience that feels both relaxing and memorable.

As part of Millennium Hotels & Resorts, a global hospitality leader with over 145 properties across key destinations worldwide, our hotels are backed by a legacy of quality, consistency, and service excellence.

At Millennium, we are guided by our core values:

• Passion for Hospitality – Delivering meaningful and memorable guest experiences
• Entrepreneurial Spirit – Taking ownership and acting with agility
• Innovation – Continuously improving how we operate and serve
• Progressive & Solutions-Oriented – Staying adaptable and focused on results

These values shape how we work, how we lead, and how we create exceptional experiences for our guests and our employees.

The Houseperson / Public Area Attendant is responsible for maintaining the cleanliness, appearance, and overall condition of all public areas, back-of-house spaces, meeting rooms, and guest service areas throughout the hotel. This position supports the Housekeeping team by ensuring supplies are stocked, guest requests are fulfilled promptly, and hotel cleanliness standards are consistently maintained to provide an exceptional guest experience.

• Passion for hospitality and delivering exceptional service
• Strong communication and interpersonal skills
• Ability to work in a fast-paced, dynamic environment
• Solutions-oriented mindset with attention to detail
• Flexibility to work varied schedules, including evenings, weekends, and holidays

Public Area Responsibilities

• Clean and maintain all public areas, including lobby, corridors, elevators, restrooms, meeting spaces, fitness center, and administrative offices.
• Sweep, mop, vacuum, dust, and polish assigned areas according to hotel standards.
• Empty trash receptacles and replace liners throughout the property.
• Clean windows, glass surfaces, doors, mirrors, and other fixtures.
• Monitor and maintain cleanliness of entrances, sidewalks, and exterior guest areas.
• Report maintenance concerns, safety hazards, and damaged equipment promptly.
• Ensure public restrooms are clean, sanitized, and adequately stocked with supplies.

Houseman Responsibilities

• Deliver guest requests including linens, towels, cribs, rollaway beds, and other amenities.
• Stock housekeeping closets, carts, and storage areas with necessary supplies.
• Assist Room Attendants by removing trash, soiled linens, and recycling.
• Transport clean and dirty linens between housekeeping and laundry areas.
• Set up and break down meeting rooms and banquet spaces as directed.
• Assist with deep cleaning projects and special assignments.
• Move furniture and equipment as needed for cleaning or event setup.

Guest Service

• Respond promptly and courteously to guest requests and inquiries.
• Interact with guests and team members in a professional and friendly manner.
• Maintain a positive attitude and commitment to guest satisfaction.
• Support hotel initiatives designed to enhance the guest experience.

Safety and Compliance

• Follow all company safety procedures and housekeeping standards.
• Properly use and store cleaning chemicals and equipment in accordance with OSHA and hotel guidelines.
• Maintain awareness of security issues and report suspicious activities immediately.
• Adhere to all company policies, procedures, and brand standards.

Qualifications

• Previous housekeeping, janitorial, or hotel experience preferred.
• Ability to work independently and as part of a team.
• Strong attention to detail and organizational skills.
• Effective verbal communication and guest service skills.
• Ability to work flexible schedules, including weekends and holidays.

Physical Requirements

• Ability to stand and walk for extended periods.
• Ability to frequently bend, stoop, kneel, and reach.
• Ability to lift, push, pull, and carry up to 50 pounds.
• Ability to safely operate housekeeping and cleaning equipment.
• Ability to work indoors and outdoors in varying weather conditions

Education

• High school diploma or equivalent required

At Millennium Hotels & Resorts, we support our employees with a competitive benefits package designed to promote wellbeing and long-term success:

• Medical, Dental & Vision Insurance
• Company-paid Life and AD&D Insurance
• Short-Term and Long-Term Disability Coverage
• 401(k) Retirement Plan with Company Match (where applicable)
• Paid Time Off & Paid Holidays
• Hotel Room Discounts across our global portfolio
• Employee Assistance Program (EAP)

Benefits eligibility and offerings are subject to plan terms and company policy.

Why Join Us

At Millennium Hotels & Resorts, you’re not just taking on a role—you’re joining a global organization committed to people, performance, and growth.

Whether you’re supporting operations behind the scenes or delivering service on the front line, your work contributes to a culture focused on hospitality, collaboration, and results.
If you’re looking for an opportunity to grow, contribute, and make an impact, we invite you to join our team.