Houseperson- Housekeeping

Hyatt House; San Jose (CA); On-site; USD 22,000 - 31,000; Full time

Benefits offered by this job

Free room nights

Medical, Prescription, Dental, Vision

401K with company match

Paid Vacation and holidays

Tuition Reimbursement

Employee discounts

Job summary

Hyatt House San Jose/Silicon Valley is seeking a dependable Housekeeping Houseperson to support the team in maintaining a clean, welcoming hotel environment. You will assist Room Attendants, stock supplies, and help ensure readiness for guest stays in an extended-stay setting.

This hourly role pays around $19 per hour and offers benefits such as room nights, insurance, and paid time off. A flexible schedule and teamwork across departments are key to success in this position.

Qualifications

• A true desire to satisfy the needs of others in a fast-paced environment.
• Previous housekeeping, hotel, janitorial, laundry, or related experience preferred.
• Ability to work independently and as part of a team.
• Strong attention to detail and commitment to cleanliness and safety.
• Good communication skills and ability to follow instructions.
• Reliable, punctual, and able to complete assigned tasks efficiently.
• Ability to work a flexible schedule, including AM/PM shifts, weekends, and holidays.
• Ability to stand, walk, bend, and lift for extended periods.
• Ability to lift, push, pull, and move items up to a moderate weight.
• Prior hotel housekeeping or cleaning experience is preferred.
• Familiarity with housekeeping operations, linen handling, cleaning tools, and safe chemical use.
• Experience supporting Room Attendants in a hotel or extended-stay property.

Responsibilities

• Maintain cleanliness and presentation of guest corridors, elevators, stairwells, linen closets, service areas, public areas, and back-of-house spaces.
• Assist Room Attendants with daily housekeeping needs, including delivery of linens, towels, amenities, and supplies.
• Remove soiled linen, trash, recycling, and other items from guestroom floors and housekeeping areas.
• Stock and organize housekeeping carts, linen closets, supply rooms, and storage areas.
• Deliver guest-requested items such as extra towels, bedding, amenities, cribs, or other supplies as needed.
• Support room turns by helping Room Attendants prepare rooms for cleaning during busy occupancy periods.
• Assist with public-area cleaning, including vacuuming, sweeping, mopping, dusting, and maintaining restrooms or lobby areas as assigned.
• Support laundry or linen handling needs as directed by housekeeping leadership.
• Report maintenance issues, safety concerns, damaged items, or lost-and-found items according to hotel procedures.
• Follow proper chemical handling, cleaning, sanitation, and safety procedures.
• Maintain a professional appearance and provide courteous, helpful service to guests and colleagues.
• Work collaboratively with Housekeeping, Front Office, Engineering, and other departments to support a smooth guest experience.
• Assist with deep cleaning projects and other housekeeping duties as needed.

Skills

Customer service

Team player

Attention to detail

Safety awareness

Communication skills

Flexible schedule

Job description

Organization- Hyatt House San Jose/Silicon Valley

At Hyatt, we believe in the power of belonging- of making people feel at home no matter where they are in the world. We turn trips into journeys, encounters into experiences, and jobs into careers. Join a team that is making travel more human. Connected. Sustainable. Here, everyone's role matters. Opportunities are yours to shape. Your individuality is celebrated. At the heart of Hyatt is our shared belief that hospitality is more than just a job - it's a career for people who care.

Comfortable, clever an inspiring, Hyatt House San Jose/Silicon Valley offers a bold and hospitable ambience with spacious extended-stay hotel suites. Business travelers are minutes away from numerous major companies and the Santa Clara Convention Center, and weekend travelers are close to Levi’s Stadium and many other attractions. Our San Jose hotel offers the perfect nightly or extended-stay experience for guests.

Hyatt House San Jose/Silicon Valley is seeking a dependable and service-focused Housekeeping Houseperson to support the Housekeeping team in maintaining a clean, organized, and welcoming hotel environment. This role assists Room Attendants, supports guestroom and public-area cleanliness, stocks supplies, responds to guest requests, and helps ensure the hotel is ready to deliver a comfortable extended-stay experience.

Key Responsibilities

• Maintain cleanliness and presentation of guest corridors, elevators, stairwells, linen closets, service areas, public areas, and back-of-house spaces.


• Assist Room Attendants with daily housekeeping needs, including delivery of linens, towels, amenities, and supplies.


• Remove soiled linen, trash, recycling, and other items from guestroom floors and housekeeping areas.


• Stock and organize housekeeping carts, linen closets, supply rooms, and storage areas.


• Deliver guest-requested items such as extra towels, bedding, amenities, cribs, or other supplies as needed.


• Support room turns by helping Room Attendants prepare rooms for cleaning during busy occupancy periods.


• Assist with public-area cleaning, including vacuuming, sweeping, mopping, dusting, and maintaining restrooms or lobby areas as assigned.


• Support laundry or linen handling needs as directed by housekeeping leadership.


• Report maintenance issues, safety concerns, damaged items, or lost-and-found items according to hotel procedures.


• Follow proper chemical handling, cleaning, sanitation, and safety procedures.


• Maintain a professional appearance and provide courteous, helpful service to guests and colleagues.


• Work collaboratively with Housekeeping, Front Office, Engineering, and other departments to support a smooth guest experience.


• Assist with deep cleaning projects and other housekeeping duties as needed.

This is an hourly position with a compensation ranging from $19 per hour.

We Offer Excellent Benefits:

• Free room nights, Discounted and Friends & Family Room Rates


• Medical, Prescription, Dental, and Vision Insurance


• 401K with company match


• Paid Vacation, sick days, new child leave, and personal day


• Paid Family Bonding Time and Adoption Assistance


• Tuition Reimbursement


• Employee Stock Purchase Plan


• Discounts at various retailers - Apple, AT&T, Verizon, Headspace, and many more

HYATT House is an extended-stay, residential-style hotel that aims to provide individual travelers with the feel of a modern condominium. The 125 to 200 rooms, all-suite, properties offer comforts of home such as fully equipped kitchens, flat panel HDTVs, an free high-speed internet access. The public space features facilities such as a pool. a fitness center, and a business center. A full breakfast every morning and an evening social on weekday evenings are complimentary to guests. HYATT House properties are located in urban, airport, and suburban locations and can accommodate small corporate meetings and corporate clients seeking to place their employees on extended assignments.

Welcome you to your new house, HYATT House!

View our Virtual Reality Experience to spend a ‘day in the life’ of a hospitality professional at a full-service hotel.

Qualifications

• A true desire to satisfy the needs of others in a fast-paced environment.


• Previous housekeeping, hotel, janitorial, laundry, or related experience preferred.


• Ability to work independently and as part of a team.


• Strong attention to detail and commitment to cleanliness and safety.


• Good communication skills and ability to follow instructions.


• Reliable, punctual, and able to complete assigned tasks efficiently.


• Ability to work a flexible schedule, including AM/PM shifts, weekends, and holidays.


• Ability to stand, walk, bend, and lift for extended periods.


• Ability to lift, push, pull, and move items up to a moderate weight.


• Prior hotel housekeeping or cleaning experience is preferred.


• Familiarity with housekeeping operations, linen handling, cleaning tools, and safe chemical use.


• Experience supporting Room Attendants in a hotel or extended-stay property.

All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.