Houseperson - Home2 Suites

Poppy Bank; Belmont (NC); On-site; USD 16,000 - 23,000; Part time

Job summary

Home2 Suites by Hilton Charlotte Belmont is seeking a part-time Houseperson to maintain clean and welcoming guest spaces. You will clean hallways, public areas, and rooms, assist with luggage, and support other hotel departments as needed.

The role emphasizes guest satisfaction, reliability, and physical stamina to stand, walk, lift up to 50 lbs, and perform routine housekeeping tasks.

Qualifications

• Core competencies include maintaining cleanliness and guest environment.
• Ability to greet guests with courtesy and respond to needs promptly.
• Must be able to stand, walk, lift, bend and climb as part of daily tasks.

Responsibilities

• Greet guests and respond to needs promptly and courteously.
• Clean corridors, guest areas, lobby and service spaces.
• Empty trash and linen bags; carry trash to dumpster.
• Deliver rollaway beds and cribs to guestrooms.
• Strip beds and/or clean rooms when needed.
• Check lights, change bulbs, and assist with deliveries.
• Assist in luggage handling and other duties as assigned.

Skills

Quality of Cleanliness

Guest Satisfaction

Initiative

Standing/Walking

Lifting up to 50 lbs

Job description

• Base Pay $14.00 - $14.00 / Hour
• Employee Type Part Time-Non-Exempt

Join the Home2 Suites by Hilton Charlotte Belmont , a Strand Hospitality managed hotel!

We offer many competitive benefits for our valued employees!

Job Summary

The Houseperson provides a clean and pleasant environment for the guest, by maintaining the cleanliness and the appearance of guest accommodations and public space. This position may spend a large amount of time assisting other departments in a wide variety of duties based on the needs of the hotel.

Duties and Responsibilities

The Houseperson's responsibilities include, but are not limited to:

• Greet and welcome the guest. Offer assistance to the guest and respond to the guest’s needs promptly and courteously.
• Clean corridors, guest areas, lobby, service areas and linen closets
• Empty housekeepers' trash and linen bags
• Carry trash to dumpster
• Deliver rollaway beds and cribs to guestrooms
• Turn mattresses as directed by management
• Stock supplies needed for linen closets
• Vacuum public areas and corridors
• Mop vending machine areas and keep machines clean
• Check and clean all public restrooms several times daily
• Check an clean all elevators several times daily
• Assist with luggage handling
• Strip beds and/or clean rooms when needed
• Check lights and change bulbs
• Assist in the unloading and storing of deliveries
• Complete duties and confirm on shift checklist as assigned
• Various other duties assigned by Supervisor

Strand Core Values

All associates are expected to embody the values listed below with everyone they encounter and to support the company mission to Develop Prosperous, Lasting Relationships.

RE SPECTFUL

ADAP TIVE

SE RVICE

ACCOUNT ABLE

U NIFIED

DE DICATED

Houseperson Core Competencies

• Quality of Cleanliness
• Guest Satisfaction
• Initiative
• Frequent standing, walking and bending forward and trunk rotation while standing
• Frequent stair climbing, kneeling and reaching both above and below shoulders
• Vision – must have the ability to adjust focus as well as use of peripheral and depth/distance vision
• Hands/Fingers – frequent use of fine motor skills
• Ability to communicate effectively with guests and coworkers in a positive and professional manner
• Frequent lifting and carrying up to 50 lbs.
• Frequent pushing and pulling up to 100 lbs.
• Frequent squatting, ladder climbing and crawling

It is the policy of Strand Hospitality Services not to discriminate against any applicant for employment, or any employee because of age, color, sex, disability, national origin, race, religion, or veteran status.