Houseperson - Hilton Portland Downtown

Hilton Worldwide, Inc.; Portland (OR); On-site; USD 10,000 - 60,000; Full time

Job summary

Join Hilton Portland Downtown as a Houseperson, responsible for cleaning and maintaining hotel areas while ensuring exceptional guest service. The role involves performing various cleaning tasks, responding to requests, and embodying Hilton's values of integrity, teamwork, and excellence in service.

Qualifications

• Ability to deliver exceptional guest experiences.
• Demonstration of Hilton values like integrity and ownership.

Responsibilities

• Clean designated areas and respond to guest requests.
• Perform tasks like dusting, vacuuming, and deep cleaning.
• Report maintenance deficiencies and maintain supply rooms.

Skills

Customer Focus

Teamwork

Leadership

Job description

Job Description - Houseperson - Hilton Portland Downtown (HOT0BOT1)

Job Description

Houseperson - Hilton Portland Downtown (

Job Number:

HOT0BOT1 )

Work Locations

Work Locations

: Hilton Portland Downtown 921 S.W. Sixth Avenue Portland 97204

A Houseperson is responsible for cleaning and maintaining designated areas of the hotel and responding to guest requests in the hotel's continuing effort to deliver outstanding guest service and financial profitability.

What will I be doing?

As a Houseperson, you would be responsible for cleaning and maintaining designated areas of the hotel and responding to guest requests in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards:

• Clean designated areas including, but not limited to, restrooms, public areas, offices and banquet/meeting/conference rooms
• Perform tasks including, but not limited to, dusting and polishing furniture and fixtures, vacuuming, mopping, sweeping, shampooing carpets, washing windows, cleaning/waxing floors, removing and disposing of trash and emptying ashtrays
• Greet guests in a friendly manner
• Report maintenance deficiencies and items in need of repair
• Stock and maintain supply rooms, as needed
• Perform deep cleaning tasks and special projects (for example: mattress flipping, furniture moves, etc.), as needed
• Deliver guest requests and assist in cleaning guest rooms, as needed

What are we looking for?

Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:

• Hospitality - We're passionate about delivering exceptional guest experiences.
• Integrity - We do the right thing, all the time.
• Leadership - We're leaders in our industry and in our communities.
• Teamwork - We're team players in everything we do.
• Ownership - We're the owners of our actions and decisions.
• Now - We operate with a sense of urgency and discipline

In addition, we look for the demonstration of the following key attributes:

• Quality
• Productivity
• Customer Focus

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands . Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!

The Hourly Range rate for this position is $21.45-$21.45 and is based on applicable and specialized experience and location.