Houseperson – Guest Services & Cleaning | Weekly Pay & Benefits

The Mint Gaming Hall; Franklin (KY); On-site; USD 17,000 - 24,000; Full time

Benefits offered by this job

Competitive benefits

Weekly pay

401K with company match

FSA/HSA

Job summary

The Mint Gaming Hall is hiring a Houseman to support housekeeping operations and guest service. Duties include restocking, cleaning, and responding to guest requests while complying with safety standards.

The role requires 18+ and the ability to pass background checks, with shifts including days and nights. You will work in a fast-paced casino environment, maintaining cleanliness and assisting with training as needed.

Qualifications

• High school diploma or GED preferred.
• Must be 18 years of age or older.
• Must pass any and all required background checks.

Responsibilities

• Remove trash from Housekeepers
• Replace Vacuum bags
• Restock carts
• Remove dirty linens from carts
• Restock closets to set par levels
• Bring clean linens to carts
• Replace cleaning supplies
• Remove recyclables
• Respond to guest requests for additional items
• Strip beds before Housekeepers cleaning
• Ensure usage of approved cleaning chemicals
• Maintain cleanliness and organization in all work areas
• Perform cleaning tasks to support the entire facility
• Empty trash and ash trays throughout the shift
• Stock, track, and order supplies as needed
• Maintain equipment in a clean and orderly condition and follow safety regulations
• Report maintenance or safety concerns to supervisor promptly
• Work in a fast-paced and high-volume environment
• Provide BIG Service to guests and ensure satisfaction with a friendly attitude
• Develop and maintain professional relationships with managers, staff, guests and vendors
• Work independently or as part of a team and stay compliant with industry regulations
• Keep a friendly, calm, and helpful demeanor in high-stress situations

Education

High school diploma or GED

Job description

The Mint Gaming Hall is hiring a Houseman to support housekeeping operations and guest service. Duties include restocking, cleaning, and responding to guest requests while complying with safety standards.

The role requires 18+ and the ability to pass background checks, with shifts including days and nights. You will work in a fast-paced casino environment, maintaining cleanliness and assisting with training as needed.