Houseperson (Full-Time) - MGM Springfield

MGM Resorts International; Springfield (MA); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Wellness programs

Employee dining benefits

Free parking

Career development opportunities

Job summary

MGM Resorts International in Springfield, MA is seeking a Houseperson to support Guestroom Attendants with cleaning, inventory, and guest-ready rooms to resort standards.

The ideal candidate has housekeeping or facilities experience, can follow cleaning procedures, and is available for a full-time Saturday‑Wednesday shift. Must be 18+ and ready to work in a fast-paced hospitality environment.

Qualifications

• Experience in a similar resort setting is preferred.
• Knowledgeable of cleaning procedures, equipment, and supplies, able to follow directions effectively.
• Able and willing to work a Full-Time schedule: Saturday - Wednesday 9:00AM - 5:45PM, variable days, to include weekends and holidays.
• Must be 18 years of age.

Responsibilities

• Keep assigned areas clean and neat.
• Clean ash urns, lamps, mirrors, pictures, and mop floors.
• Deliver requested items to guest rooms (fridges, pillows, rollaway beds, cribs).
• Empty trash and linens from Guest Room Attendants’ carts as needed.
• Maintain inventory levels and stock supplies in lockers.
• Follow safety and room‑pull procedures and mattress flipping schedule.
• Clean restrooms, vacuum corridors, lobbies, and stairwells.

Job description

Springfield, Massachusetts

The SHOW comes alive at MGM Resorts International

Have you ever wondered what it would be like to work in a place full of excitement, diversity, and entertainment? Are you enthusiastic about being a team player in one of the most fascinating industries in the world? At MGM Resorts, we seek individuals like YOU to create unique and show-stopping experiences for our guests.

THE JOB:

As a Houseperson, you’ll bring your prior housekeeping or facilities experience to support Guestroom Attendants in maintaining a clean, organized, and guest‑ready environment. This role requires hands‑on expertise with cleaning procedures, equipment, and inventory management in a fast‑paced setting, along with the professionalism and attention to detail needed to meet resort‑level standards.

THE STARTING RATE:

$18.40 per hour

THE DAY-TO-DAY:

• Ensure that assigned areas are kept clean and neat
• Clean ash urns constantly, clean and dust lamps, mirrors, pictures, etc; mop and clean all marble or tile floors in assigned area
• Deliver requested items, such as refrigerators, pillows, rollaway, cribs, etc., to guest rooms
• Empty all trash and linen from the Guest Room Attendants’ carts as needed
• Maintain inventory levels, deliver supplies to assigned lockers, and stock it
• Follow Quick Flood Response procedures, safety procedures, general clean, pull room procedures, and quarterly mattress-flipping procedure
• Clean restrooms in assigned areas, vacuum all halls, lobbies, and edges; clean all hall railings, marks on wallpaper, stairwells, and lockers

THE IDEAL CANDIDATE:

• Experience in a similar resort setting is preferred
• Knowledgeable of all cleaning procedures, equipment, and supplies, able to follow directions effectively
• Able and willing to work a Full-Time schedule: Saturday - Wednesday 9:00AM - 5:45PM, variable days, to include weekends and holidays
• Must be 18 years of age

THE PERKS & BENEFITS:

• Prioritize your wellness, access programs crafted to nurture your mental and physical health.
• Enjoy unbeatable discounts on hotel stays, dining, retail, entertainment, and exclusive partner perks for travel, tech, and beyond!
• Savor delicious meals for free in our employee dining room.
• Park with ease—whether you're on or off shift, it's free!
• From healthcare to financial support and generous time-off options, we’ve got you covered.
• Elevate your career with development programs, connect through networking events, and make a difference with community volunteer opportunities.

VIEW JOB DESCRIPTION:

https://mgmresorts.marketpayjobs.com/ShowJob.aspx?EntityID=2&jobcode=14097

Pay Rate

The rate for this role is:

$18.40

This rate represents a good faith estimate of the wage rate that MGM reasonably expects to pay for the position upon hire.

Pay will not be below any applicable minimum wage.

Should overtime be worked, employees are paid overtime pay in accordance with state requirements.

Employees in this position are eligible to participate in medical, dental, vision, life insurance, 401(k) plans, and time off plans. Specific program offerings vary by eligibility factors such as geographic location, employment status, and union membership.