Houseperson - Full-Time

Renaissance Mobile Riverview & Battle House Hotel & Spa; Mobile (AL); On-site; USD 16,531 - 22,041; Full time

Benefits offered by this job

Health, Dental, Vision and Life ins. (

FSA/HSA options

Short and Long-Term Disability

Paid holidays, vacations, PTO and sick

401k with matching

Tuition Reimbursement

Hotel and Food & Beverage discounts

Job summary

Renaissance Mobile Riverview & Battle House Hotel & Spa is seeking a Houseperson to support the housekeeping team and help keep the property clean and inviting for guests. The role includes handling linen and laundry operations, delivering supplies, and assisting with maintenance tasks to ensure a seamless guest experience.

Ideal candidates contribute to a welcoming environment, follow brand standards, and provide proactive service to guests in a luxury hotel setting managed under the Marriott

Responsibilities

• Support the housekeeping team and help maintain cleanliness throughout the property.
• Clean lobby windows, guest hallways, and floors.
• Manage linen and laundry: deliver clean linen to closets, remove soiled linen, and ensure proper disposal of dirty linen.
• Inspect and clean guest hallways, staircases, service halls, vents, walls, carpet edges, and vending areas.
• Provide exceptional guest service and contribute to a positive guest experience.
• Maintain par levels of linen in floor linen rooms and restock as needed.
• Prepare cots and amenities for the next guest's use.
• Uphold cleanliness in vending areas, hallways, and corridors.
• Follow the housekeeping maintenance schedule for power equipment and report issues.
• Empty Housekeepers' trash regularly to maintain hygiene in guest rooms and public areas.
• Prioritize and respond to special guest requests to enhance satisfaction.
• Perform daily cleaning of lobby windows, guest hallways, and floors.

Job description

Why Join Us

At Battle House Hotel and Spa we pride ourselves on delivering unparalleled service in a stunning environment. Our hotel is full of charm, luxury, and modern amenities, offering our guests an unforgettable experience. We are seeking dynamic and results‑driven candidates to join our team to deliver outstanding service to our guests.

This is your opportunity to be part of a prestigious property within the Marriott family, where you can make a significant impact. We offer a collaborative work environment, opportunities for growth, and the chance to work with a passionate team dedicated to creating memorable experiences for our guests.

As a part of the PCH Hotels & Resorts portfolio, we offer a robust compensation and benefits package, including:

• Health, Dental, Vision and Life Insurance including FSA and HSA options
• Short and Long-Term Disability
• Paid holidays, Vacations, PTO and Sick Leave.
• 401k with matching
• Tuition Reimbursement
• Hotel and Food and Beverage Discounts

And much more!

Job Description

As a member of our hospitality team, the primary responsibility of a Houseperson is to support the housekeeping team and maintain cleanliness throughout the hotel by completing assigned general cleaning tasks, such as cleaning lobby windows, guest hallways, and floors. This role is also responsible for linen and laundry management, including delivering clean linen to closets, removing dirty linen from housekeeper carts, and ensuring the proper disposal of dirty linen and trash. A crucial part of this role is to inspect and clean various areas, such as guest hallways, staircases, service halls, vents, walls, carpet edges, and vending areas. This role will also provide exceptional guest service and play a vital role in creating a positive and enjoyable experience for our guests.

• Ensure the completion of general cleans according to brand standards, maintaining a high level of cleanliness and presentation throughout the property.
• Carefully wash and distribute clean glasses and coffee mugs to closets, ensuring well‑stocked and organized supplies for guest rooms.
• Efficiently deliver clean linen to Housekeepers, collect soiled linen for laundry, and ensure a seamless flow of linens for guest rooms and laundering through organized linen management.
• Thoroughly clean vents, walls, and carpet edges, ensuring a fresh and hygienic atmosphere throughout the property.
• Regularly collect and remove amenity baskets, empty chemical bottles, and requested items from guest rooms, contributing to a seamless guest experience.
• Maintain adequate par levels of linen in floor linen rooms, organizing and restocking as needed to support smooth housekeeping operations.
• Prepare cots and other amenities for the next guest's use, ensuring their prompt availability and proper presentation.
• Uphold cleanliness in vending areas, hallways, and corridors, creating a welcoming and pleasant environment for guests.
• Adhere to the maintenance schedule for housekeeping power equipment, ensuring their efficient operation and promptly reporting any issues.
• Regularly empty Housekeepers' trash, maintaining cleanliness and hygiene in guest rooms and public areas.
• Prioritize and promptly deliver special guest requests to provide exceptional service and enhance guest satisfaction.
• Conduct daily cleaning of lobby windows, guest hallways, and floors, creating a welcoming and clean environment for guests.