Houseperson - Embassy Suites Charleston Harbor Mt. Pleasant

Hilton Global in; Mount Pleasant (SC); On-site; USD 30,000 - 40,000; Full time

Job summary

Join a forward-thinking hospitality leader as a Houseperson, where your role is crucial in delivering exceptional guest experiences. You will be responsible for maintaining cleanliness in various hotel areas, ensuring guest satisfaction through attentive service. This role offers a unique opportunity to be part of a team dedicated to quality and integrity in the hospitality industry. If you thrive in a collaborative environment and take pride in your work, this position is perfect for you. Experience the warmth of hospitality and make a difference every day.

Qualifications

• Ability to maintain cleanliness in various hotel areas.
• Strong customer service skills to assist guests effectively.

Responsibilities

• Clean and maintain designated areas of the hotel.
• Assist guests with requests and maintain supply rooms.

Skills

Cleaning

Customer Service

Attention to Detail

Teamwork

Job description

Houseperson - Embassy Suites Charleston Harbor Mt. Pleasant (Finance)

A Houseperson is responsible for cleaning and maintaining designated areas of the hotel and responding to guest requests to ensure outstanding guest service and support the hotel's financial profitability.

What will I be doing?

As a Houseperson, your responsibilities include:

• Cleaning designated areas such as restrooms, public areas, offices, and banquet/meeting rooms
• Performing tasks like dusting, polishing, vacuuming, mopping, sweeping, shampooing carpets, washing windows, cleaning/waxing floors, and disposing of trash
• Greeting guests courteously
• Reporting maintenance issues and repair needs
• Stocking and maintaining supply rooms
• Performing deep cleaning and special projects as needed
• Assisting with guest requests and cleaning guest rooms when required

What are we looking for?

Founded in 1919, Hilton is a leader in the hospitality industry, known for innovation, quality, and success. We value:

• Hospitality: Delivering exceptional guest experiences
• Integrity: Doing the right thing always
• Leadership: Leading in our industry and communities
• Teamwork: Collaborating effectively
• Ownership: Taking responsibility for actions and decisions
• Now: Operating with urgency and discipline

We also seek attributes such as quality, productivity, dependability, customer focus, and adaptability.

What will it be like to work for Hilton?

Hilton is a global hospitality leader offering a range of accommodations from luxury hotels to mid-priced options. We are committed to providing exceptional guest experiences worldwide, guided by our vision "to fill the earth with the light and warmth of hospitality." Our team members are central to this mission and to creating remarkable experiences every day.