Houseperson

Chamberlain West Hollywood; West Hollywood (CA); On-site; USD 38,000 - 48,000; Full time

Benefits offered by this job

Medical/Dental/Vision

Paid Vacation

Same-day pay available

Career Growth Opportunities

Employee Assistance Program

Reduced Room Rates

Referral program

401(k)

Dental insurance

Employee discount

Flexible schedule

Flexible spending account

Health insurance

Health savings account

Life insurance

Paid time off

Parental leave

Professional development assistance

Referral program

Retirement plan

Vision insurance

Job summary

A West Hollywood hotel is seeking a Houseperson to ensure cleanliness and comfort for guests. Duties include providing cleaning services in various hotel areas, greeting guests, and maintaining privacy and security. Candidates should have a good physical condition, flexibility for shift work, and preferably some experience in hospitality. This role offers a collaborative culture with great benefits including medical insurance, paid vacation, and career growth opportunities.

Qualifications

• Experience as a Room Attendant or Houseman is preferred.
• Good physical health and stamina needed.
• Flexibility to work weekends and holidays required.
• Flexibility to work in shifts.
• Ability to work with little supervision while meeting high-performance standards.
• Excellent organization skills.
• Ability to follow instructions.
• High school diploma is a plus.

Responsibilities

• Provides cleaning services in designated hotel areas.
• Greets guests and responds to requests.
• Maintains privacy and security in guestrooms.
• Observes status of common areas.
• Handles lost and found items according to policy.
• Monitor common areas and report status to supervision.
• Maintain daily log and track keys and communications.
• Handle lost and found items per policy.
• Perform other duties as assigned by management.
• Keep supervisor informed of problems or significant matters.

Skills

Room Attendant experience

Industry cleaning equipment knowledge

Good physical health

Flexibility to work shifts

Self-directed work ability

Excellent organization

Ability to follow instructions

Education

High school diploma

Tools

Industrial cleaning equipment

Job description

Hotel Equities, a multi-award-winning hotel development and hospitality management company, is currently searching for a remarkable Houseperson for the Chamberlain, West Hollywood, CA

Job Purpose

This Position provides cleaning services such as sweeping, mopping, dusting, vacuuming, washing walls, windows and mirrors, etc. in designated areas of the hotel. Ultimately, you will ensure a pleasant and comfortable experience for our guests during their stay with us.

Responsibilities

• Greets guests and responds to special requests.
• Responds to guest concerns, complaints or suggestions appropriately, refers them to management in support of providing superior guest service.
• May gather waste and/or contaminated materials for disposal. Assigned areas of the hotel may include guestrooms, hallways, lobby, stairwells and offices.
• Maintains privacy and security by properly announcing entry and servicing guestrooms as appropriate.
• Properly uses and maintains assigned equipment and supplies to departmental specifications, including vacuums, chemicals and cleaning aides.
• Observes status and maintains common areas, including floor closets, stairwells, halls, lobby areas and elevators.
• Properly maintains the daily log, including accounting for completed tasks, tracking issued keys and reviewing the communications log and file on a routine basis.
• Properly handles lost and found items in accordance with department policies and security procedures.
• Performs other duties as assigned by Management.
• Keeps immediate supervisor promptly and fully informed of all problems or matters of significance.

Skills

• Work experience as a Room Attendant or Houseman/Houseperson is preferred
• Experience with industrial cleaning equipment and products
• Good physical health and stamina
• Flexibility to work in shifts
• Ability to work with little or no supervision while meeting high-performance standards
• Excellent organization skills
• Ability to follow instructions
• High school diploma is a plus

This is the perfect job for someone who likes to clean, has an impeccable eye for detail and thrives in a self-directed work situation. This position involves continuous movement, regularly bending, lifting, pushing, pulling, carrying, and moving up to 25-50 pounds. We look for flexibility with workdays and hours, including working weekends and holidays.

Amazing Benefits At A Glance

• Team Driven and Values Based Culture
• Medical/Dental/Vision
• Paid Vacation
• Same-day pay available
• Employee Assistance Program
• Career Growth Opportunities/ Manager Training Program
• Reduced Room Rates throughout the portfolio
• Third Party Perks (Movie Tickets, Attractions, Other)

Benefits

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Employee discount
• Flexible schedule
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Parental leave
• Professional development assistance
• Referral program
• Retirement plan
• Vision insurance