Houseperson

Holiday Inn & Suites Monterey Park

Monterey Park (CA)

On-site

USD 25,168,752

Full time

14 days+

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Benefits offered by this job

Hourly Rate $18.27

Medical/Dental/Vision

Paid time off, Holiday, & Sick Leave pay

Employee Assistance Program

Career Growth Opportunities

Reduced Room Rates

Third Party Perks

Job summary

A prominent hotel in California is looking for a Houseperson to ensure cleanliness and guest satisfaction. This role includes cleaning designated areas, responding to guest complaints, and maintaining common spaces. Candidates should have prior experience as a Room Attendant or similar, along with good physical stamina and flexibility for various shifts. This position offers competitive hourly pay, benefits like healthcare, paid time off, and opportunities for career growth.

Qualifications

Experience as a Room Attendant or Houseman/Houseperson is required.
Familiarity with cleaning equipment and the ability to handle physical tasks.
Flexibility for working different shifts is necessary.

Responsibilities

Provide cleaning services in designated areas of the hotel.
Respond to guest requests and complaints promptly.
Maintain common areas like hallways and lobbies.

Skills

Room Attendant or Houseman experience

Experience with industrial cleaning equipment

Good physical health and stamina

Flexibility to work in shifts

Ability to work with minimal supervision

Excellent organization skills

Ability to follow instructions

High school diploma

Education

High school diploma

Job description

Hotel Equities, a multi-award-winning hotel development and hospitality management company, is currently searching for a remarkable Houseperson for the Holiday Inn & Suites in Monterey Park CA.

Job Purpose

This Position provides cleaning services such as sweeping, mopping, dusting, vacuuming, washing walls, windows and mirrors, etc. in designated areas of the hotel. Ultimately, you will ensure a pleasant and comfortable experience for our guests during their stay with us

Responsibilities

Greets guests and responds to special requests.
Responds to guest concerns, complaints or suggestions appropriately, refers them to management in support of providing superior guest service.
May gather waste and/or contaminated materials for disposal. Assigned areas of the hotel may include guestrooms, hallways, lobby, stairwells and offices.
Maintains privacy and security by properly announcing entry and servicing guestrooms as appropriate.
Properly uses and maintains assigned equipment and supplies to departmental specifications, including vacuums, chemicals and cleaning aides.
Observes status and maintains common areas, including floor closets, stairwells, halls, lobby areas and elevators.
Properly maintains the daily log, including accounting for completed tasks, tracking issued keys and reviewing the communications log and file on a routine basis.
Properly handles lost and found items in accordance with department policies and security procedures.
Performs other duties as assigned by Management.
Keeps immediate supervisor promptly and fully informed of all problems or matters of significance.

Skills

Work experience as a Room Attendant or Houseman/Houseperson is required
Experience with industrial cleaning equipment and products
Good physical health and stamina
Flexibility to work in shifts
Ability to work with little or no supervision while meeting high-performance standards
Excellent organization skills
Ability to follow instructions
High school diploma is a plus

This is the perfect job for someone who likes to clean, has an impeccable eye for detail and thrives in a self-directed work situation. This position involves continuous movement, regularly bending, lifting, pushing, pulling, carrying, and moving up to 25-50 pounds. We look for flexibility with workdays and hours, including working weekends and holidays.

Amazing Benefits At A Glance