Houseperson

Hotel Ziggy; West Hollywood (CA); On-site; USD 25,000 - 36,000; Full time

Benefits offered by this job

Medical benefits

Dental and vision coverage

Paid vacation

Same-day pay available

Employee assistance program

Career growth opportunities

Reduced room rates

Job summary

Hotel Ziggy in West Hollywood, CA, is seeking a dedicated Houseperson to support housekeeping operations and ensure a clean, welcoming environment for guests. You will participate in cleaning guestrooms, public areas and back-of-house spaces, following safety and quality standards.

The role requires physical stamina, reliability and the ability to work shifts, including weekends and holidays. Previous room attendant experience is preferred to thrive in a fast-paced hotel setting.

Qualifications

• Must have work experience as a Room Attendant or Houseman.
• Experience with industrial cleaning equipment and products.
• Able to work with little supervision while maintaining high standards.

Responsibilities

• Greets guests and responds to special requests.
• Responds to guest concerns or suggestions with appropriate escalation.
• Cleans designated areas including guestrooms, hallways, lobby and offices.
• Maintains privacy by properly announcing entry and servicing guestrooms.
• Uses and maintains vacuums, chemicals and cleaning supplies.
• Monitors and cleans common areas and stairwells.
• Keeps daily log of tasks and issued keys.
• Handles lost and found items per policy and security procedures.
• Performs other duties as assigned by Management.
• Keeps supervisor informed of issues of significance.

Skills

Room Attendant experience

Cleaning equipment

Physical stamina

Shift flexibility

Education

High school diploma (nice to have)

Job description

Hotel Equities, a multi-award-winning hotel development and hospitality management company, is currently searching for a remarkable Houseperson for theHotel Ziggy in West Hollywood, CA

Job Purpose

This Position provides cleaning services such as sweeping, mopping, dusting, vacuuming, washing walls, windows and mirrors, etc. in designated areas of the hotel. Ultimately, you will ensure a pleasant and comfortable experience for our guests during their stay with us

Responsibilities

• Greets guests and responds to special requests.
• Responds to guest concerns, complaints or suggestions appropriately, refers them to management in support of providing superior guest service.
• May gather waste and/or contaminated materials for disposal. Assigned areas of the hotel may include guestrooms, hallways, lobby, stairwells and offices.
• Maintains privacy and security by properly announcing entry and servicing guestrooms as appropriate.
• Properly uses and maintains assigned equipment and supplies to departmental specifications, including vacuums, chemicals and cleaning aides.
• Observes status and maintains common areas, including floor closets, stairwells, halls, lobby areas and elevators.
• Properly maintains the daily log, including accounting for completed tasks, tracking issued keys and reviewing the communications log and file on a routine basis.
• Properly handles lost and found items in accordance with department policies and security procedures.
• Performs other duties as assigned by Management.
• Keeps immediate supervisor promptly and fully informed of all problems or matters of significance.

Skills

• Work experience as a Room Attendant or Houseman/Houseperson is required
• Experience with industrial cleaning equipment and products
• Good physical health and stamina
• Flexibility to work in shifts
• Ability to work with little or no supervision while meeting high-performance standards
• Excellent organization skills
• Ability to follow instructions
• High school diploma is a plus

This is the perfect job for someone who likes to clean, has an impeccable eye for detail and thrives in a self-directed work situation. This position involves continuous movement, regularly bending, lifting, pushing, pulling, carrying, and moving up to 25-50 pounds. We look for flexibility with workdays and hours, including working weekends and holidays.

Amazing Benefits At A Glance

• Team Driven and Values Based Culture
• Medical/Dental/Vision
• Paid Vacation
• Same-day pay available
• Employee Assistance Program
• Career Growth Opportunities/ Manager Training Program
• Reduced Room Rates throughout the portfolioThird Party Perks (Movie Tickets, Attractions, Other)

Benefits

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Employee discount
• Flexible schedule
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Parental leave
• Professional development assistance
• Referral program
• Retirement plan
• Vision insurance

Source: Springboard Hospitality