Houseperson

The Crescent Hotels Group; Tulsa (OK); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Medical, dental and vision insurance

Matching 401k

Employee assistance program

Free life insurance

Paid time off

Holiday pay

Free lunch

Hotel discount program

Job summary

A prominent hotel management company in Tulsa, OK, seeks a dedicated individual for a customer service role. Responsibilities include performing deep cleaning tasks, assisting guests with requests, and maintaining supply closets. Ideal candidates should have previous customer service experience and be able to excel in fast-paced environments. Benefits include medical, dental, and vision insurance, a matching 401k, and a hotel discount program. Open availability for AM and PM shifts is required.

Qualifications

• Similar experience in a relevant field.
• Open availability to work AM and PM shifts, including holidays and weekends.
• Ability to stand for at least eight hours.

Responsibilities

• Perform various repetitive motions such as lifting, bending, and stretching.
• Process guest request calls and deliver supplies in a timely manner.
• Conduct deep cleaning projects for guest rooms and common areas.

Skills

Bilingual in English and Spanish

Customer service experience

Ability to lift and carry 30 pounds

Ability to work in a fast pace environment

Job description

Job Responsibilities

• Able to perform repetitive motions; lifting, bending, stooping, kneeling, stretching, reaching
• Open availability to work AM and PM shifts, holidays and weekends
• Able to stand on feet for at least eight (8) hours
• Ability to work in a fast pace environment
• Bilingual in English and Spanish a plus
• Previous customer service experience to engage with guests
• Ability to lift, carry, push and pull at least 30 pounds
• Stock linen closets with amenities and supplies for room attendants
• Process guest request calls and deliver guest supplies in a friendly and timely manner
• Perform deep clean projects for corridors, guest rooms and back of house
• Remove trash from service landings and trash room to loading dock dumpster
• Vacuum, guest corridors, sweep and mop stairwells and service elevator landings
• Remove linen and trash from check out rooms

Benefits

• Medical, dental and vision insurance
• Matching 401k
• Employee assistance program
• Free life insurance
• Paid time off
• Holiday pay
• Free lunch
• Hotel discount program

Qualifications

• Similar Experience

Behaviors

• Dedicated: Devoted to a task or purpose with loyalty or integrity (Preferred)
• Enthusiastic: Shows intense and eager enjoyment and interest (Preferred)
• Team Player: Works well as a member of a group (Preferred)
• Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well (Preferred)

Motivations

• Preferred Goal Completion: Inspired to perform well by the completion of tasks

Experience

• Required 1 year: Similar Experience

Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.