Houseperson

Regis Corporation; San Antonio (TX); On-site; USD 25,000 - 35,000; Full time

Benefits offered by this job

Medical, Dental, and Vision Insurance

401K and Paid Leave

Tuition Reimbursement

Job summary

Regis Corporation is hiring a Public Areas Attendant in San Antonio, Texas. This role is essential in maintaining cleanliness and guest satisfaction throughout public spaces in the hotel. You will perform cleaning duties, assist with supplies, and respond to guest requests effectively.

The ideal candidate should possess a high school diploma and have strong organizational and communication skills. Benefits include medical, dental, vision insurance and more.

Qualifications

• Ability to reach, bend, stoop, climb stairs, and walk for extended periods.
• Stamina for performing physical work throughout the shift.
• Self-motivated with the ability to manage one's own work.

Responsibilities

• Maintain cleanliness of public areas.
• Assist Room Attendants in heavy lifting.
• Respond to guest requests and maintain satisfaction.

Skills

Ability to lift up to 50 lbs

Strong organizational skills

Knowledge of cleaning chemicals

Ability to communicate clearly

Bilingual in Spanish (preferred)

Education

High School Diploma or equivalent

Tools

Industrial vacuums

Carpet shampooers

Floor polishers

Job description

Position Overview

The Public Areas Attendant supports the Housekeeping Department and other hotel teams to maintain exceptional levels of cleanliness, organization, and guest satisfaction throughout all public and service spaces. This role focuses on maintaining a pristine environment in high‑traffic guest areas, ensuring supplies are stocked, and assisting Room Attendants and hotel departments with operational needs.

What You’ll Do

Public Area Cleaning & Maintenance

• Vacuum, sweep, mop, and dust the lobby, hallways, elevators, stairwells, and service corridors.
• Thoroughly clean, sanitize, and restock all public and employee restrooms.
• Collect and remove trash, recyclables, and soiled items from public areas, service areas, and room attendant carts.
• Perform scheduled deep‑cleaning tasks such as carpet shampooing, window washing, or fixture cleaning.
• Inspect assigned areas and report any maintenance issues (e.g., leaks, burnt‑out lights, non‑working equipment, damaged furniture) or safety hazards.

Linen & Supply Support

• Transport clean linens from laundry or storage areas to floor linen closets, ensuring proper stocking on every floor.
• Deliver operating supplies, amenities, and cleaning chemicals to Room Attendants’ carts and storage closets.
• Assist Room Attendants with tasks requiring heavy lifting, such as mattress flipping, moving furniture, or removing large quantities of trash or soiled linen.

Guest Service & Support

• Promptly deliver guest‑requested items such as towels, pillows, blankets, rollaway beds, cribs, irons, or toiletries.
• Greet guests warmly and professionally while working in hallways and public spaces.
• Respond to guest complaints or maintenance concerns and immediately report issues to a supervisor or the appropriate department.
• Retrieve any guest property found in public areas or empty rooms and promptly turn it in to Lost and Found or Housekeeping Management.
• Perform additional duties as assigned in support of daily operational needs; reliable attendance is an essential function of the role.

What You’ll Bring

Required Skills and Abilities

• Ability to lift up to 50 lbs. and comfortably reach, bend, stoop, climb stairs, stand, and walk for extended periods.
• Stamina to remain on feet while performing physical work throughout the shift.
• Knowledge of proper cleaning chemicals and techniques for various surfaces, along with safe operation of cleaning equipment (industrial vacuums, carpet shampooers, floor polishers).
• Strong organizational skills to efficiently stock, transport, and track linens, amenities, and supplies.
• Ability to prioritize multiple tasks, such as stocking linen closets, cleaning high‑traffic areas, and fulfilling guest and attendant requests.
• Strong hearing and visual ability to detect signs of emergencies or safety concerns.
• Ability to work independently and as part of a team while maintaining a positive, service‑driven attitude.

Education & Experience

• High School Diploma or equivalent required.
• Bilingual in Spanish preferred.
• Previous hospitality or housekeeping experience preferred.

Other Qualifications

• Must be safety‑conscious, team‑oriented, and committed to high‑quality standards.
• Ability to communicate clearly and professionally with guests and team members.
• Ability to read and follow written instructions and departmental guidelines.
• Self‑motivated with the ability to oversee and manage one's own work.
• Ability to follow all company safety policies and work safely in a fast‑paced environment.

Benefits

Zachry Hotels offers an industry leading benefits package for our employees and their families.

• Medical, Dental, Vision and Life Insurance
• 401K, Paid Leave and Bonus Program
• Company‑paid short‑term and long‑term disability insurance
• Employee assistance program
• Tuition Reimbursement
• And many more

Equal Opportunity Employer

All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status.