Houseperson

Hilton Grand Vacations; Ramona (CA); On-site; USD 10,000 - 60,000; Full time

Job summary

Join a leading company in the hospitality sector as a Houseperson. In this role, you'll assist in maintaining high standards for guest rooms, deliver excellent service to guests, and enjoy numerous team member benefits including competitive pay, daily pay options, and various learning opportunities.

Benefits

Discounted hotel rates worldwide

401(k) program with company match

Employee stock purchase program

Generous Paid Time Off Program and Paid Sick Time

Tuition reimbursement

Qualifications

• Effective verbal and written communication skills in English.
• Ability to perform job functions with attention to detail, speed, and accuracy.
• Physically able to work from a ladder and operate cleaning equipment.

Responsibilities

• Providing excellent service to guests and owners.
• Assisting guest inquiries and ensuring guest rooms meet high standards.
• Transporting clean and dirty linen and maintaining work carts.

Skills

Communication skills

Attention to detail

Physical stamina

Job description

Join to apply for the Houseperson role at Hilton Grand Vacations

1 week ago Be among the first 25 applicants

Join to apply for the Houseperson role at Hilton Grand Vacations

HGV Now Offers Day One Team Member Benefits!

Now Offering Daily Pay *

Currently seeking team members who are passionate about building lasting vacation memories for owners/guest visiting our resort properties! The position assists and supports the Room Attendants by ensuring that our guest rooms meet their high standards upon their arrival at our properties. You'll also get to interact with our guests by delivering extra items to rooms.

Why do Team Members like working for us?

• Competitive hourly base pay and positive team environment
• Daily Pay* - get your earned pay any time before payday
• Discounted hotel rates worldwide
• 401(k) program with company match
• Employee stock purchase program
• Generous Paid Time Off Program and Paid Sick Time
• Recognition Programs and Rewards
• Tuition reimbursement
• Numerous learning and career advancement opportunities
• And more!
  
  

What will I be doing?

Providing excellent service to our guests and owners while their staying at the resort! Promptly assisting guest inquiries and needs while following brand standards.

• Provide customer service to guests, including information about resort services, activities and local attractions. Remove used and replace with new all linens, towels and vital products and supplies Transport clean and dirty linen to and from Operations and the Buildings. Maintain work carts/stations as necessary to optimize appearance and efficiency.
• Make sure that all items delivered to the guest rooms are clean and in working order. Be a self inspector by examining carpets, drapes and furniture for stains, damage, or wear. Report maintenance deficiencies, replenish linen and guest amenities, assist co-workers when requested.
• Work in a fast-paced and sometimes stressful environment, flexible with spontaneous demands from guests.
• Identify and report preventative or other maintenance issues in public area or guest rooms.
  
  

HGV was awarded four out of five stars for fostering a culture of work-life balance and family-friendly benefits, and is one of Newsweek's "America's Greatest Workplaces for Parents & Families." Over the past 30 years, the highest honor we’ve received is the continued loyalty of our Owners, Members and Guests. We’ve also earned accolades for the remarkable work of our dedicated Team Members throughout our resorts, call centers and corporate offices.

• Eligibility: All U.S. hourly Team Members not represented by a labor organization or subject to collective bargaining agreement
  
  

What are we looking for?

To fulfill this role optimally, you'll need to possess the following minimum qualifications and experience:

• Effective verbal and written communication skills. Ability to communicate well with guests in English.
• Perform job functions with attention to detail, speed and accuracy
• Physically able to work from ladder, move furniture, operate cleaning equipment and tolerate exposure to general cleaning chemicals. can tolerate environmental factors such as humidity, cold/heat, dust and noise.
  
  

It would be helpful in this position for you to demonstrate the following capabilities and distinctions:

• Hospitality industry
  
  

The hourly rate for this role is between $17.00 -$17.50 based on experience

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

We will ensure that individuals with disabilities are provided accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Management and Manufacturing

• Industries

  Hospitality

Referrals increase your chances of interviewing at Hilton Grand Vacations by 2x

Sign in to set job alerts for “Housekeeper” roles.

Valley Center, CA $18.25-$20.00 1 year ago

Environmental Service Worker (Housekeeping)

Housekeeping Room Attendant @ Luxury 4- Diamond AAA Rated Resort

Maintenance Worker - Casino Housekeeping

Housekeeping Floor Supervisor @ Luxury 4-Diamond AAA Resort

Cleaner EVS Spec Grave - Full time, Public Area Housekeeping(Harrah's SoCal)

Full Time Housekeeper Laundry Team Member Senior Living

Cleaner EVS Spec- Full time, Public Area Housekeeping (Harrah's SoCal)

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.