Houseperson

Downstream Casino; Quapaw (OK); Sur place; USD 17 000 - 21 000; Plein temps

Résumé du poste

Downstream Casino Resort is seeking a housekeeping teammate to stock, clean, and restock guest areas, ensuring cleanliness and guest satisfaction. Responsibilities include managing linens, delivering requests, and maintaining equipment, within a 24-hour schedule.

The role emphasizes professional conduct, adherence to safety and company policies, and providing exceptional service to patrons and staff alike.

Responsabilités

• Stock central storage facility, work centers and guest room attendant carts with supplies.
• Collect and inventory dirty linens from guest rooms and transport to laundry vendors.
• Maintain cleanliness in common/public areas and assist with heavy cleaning in guest rooms.
• Deliver special request items to guest rooms as needed.
• Operate floor cleaning equipment such as carpet scrubbers and vacuums.
• Visually inspect and perform routine maintenance on cleaning equipment.
• Promote positive public/employee relations at all times.
• Meet attendance guidelines and adhere to policies.

Description du poste

• Stock central storage facility, work centers and guest room attendant carts with appropriate quantities of supplies. Conduct inventories as appropriate.
• Collect and inventory dirty linens removed from guest rooms and transport to designated areas for delivery to laundry vendors. Receive and inventory clean linens from vendor.
• Maintain cleanliness in common/public areas of the hotel and assist with heavy cleaning in guest rooms as needed.
• Deliver special request items (pillows, refrigerators, roll-away beds, etc.) to guest rooms as needed.
• Operate floor cleaning equipment such as carpet scrubbers and vacuums.
• Visually inspect and perform routing service maintenance on light cleaning equipment.
• Assist other departmental personnel as needed.
• Promote positive public/employee relations at all times.
• Maintain a clean, safe, hazard-free work environment within areas of responsibility.
• Meet the attendance guidelines of the job and adhere to regulatory, departmental, and company policies.
• Inform supervisor as necessary.
• Attend all necessary meetings.
• Assist in other projects, as directed.
• Duties, responsibilities, requirements, and expectations pertaining to this job are subject to change as needed. Hours are determined by 24-hour schedule.
• At all times, acts as a role model and always presents oneself as a credit to Downstream Casino Resort.
• Provides exceptional customer service to all patrons and communicates in a pleasant, friendly, and professional manner at all times. Maintains a professional work environment with supervisors and staff.Meets the attendance guidelines of the job and adheres to regulatory, departmental, and company policies.

The Downstream Casino Resort Adheres to all applicable Resolutions of the Quapaw Nation. Native American Preference policy does apply.

Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.