Houseperson

Drury Hotels Company, LLC; Pigeon Forge (TN); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Quarterly bonus up to $3,200

Flexible scheduling

Paid time off

Hotel discounts

Mentorship & development

401(k) plan

Award-winning culture

Job summary

Drury Hotels Company, LLC is hiring for a hotel housekeeping role at Corporate - Pigeon Forge, TN. The position focuses on maintaining clean public areas, assisting guests, and supporting housekeeping, laundry, and meeting spaces to ensure a consistently high standard of cleanliness and guest satisfaction.

Team members are valued and opportunities for growth, with a strong emphasis on delivering exceptional service and a welcoming guest experience, reflecting the Drury Way across 150 hotels in

Qualifications

• Ability to follow verbal and written directions.
• Thorough knowledge of cleaning procedures and supplies.
• Ability to work without direct supervision.

Responsibilities

• Perform a variety of hotel housekeeping tasks to maintain clean public areas inside and outside the property.
• Assist guests by providing information as requested.
• Support all departments to maintain cleanliness of the hotel, including housekeeping, laundry, public areas, breakfast area, meeting rooms and maintenance.
• Stock public areas with supplies and prepare meeting rooms for events.
• Deliver courteous, friendly service and respond promptly to inquiries and requests with a positive attitude.

Skills

Follow instructions

Cleaning procedures

Independent work

Job description

Property Location: Corporate - 140 Jake Thomas Road , Pigeon Forge, Tennessee 37863

You belong at Drury Hotels. Getting a job is just the beginning. Finding a place where you belong is what truly matters. Who you are and what you do makes a difference at Drury Hotels. There's a place for you here today and tomorrow.

WHAT YOU CAN EXPECT FROM US

So. Much. More. Just as our guests deserve more, so do you deserve more. Be valued for what you do and who you are ... and well compensated for all you accomplish.

• Incentives - Quarterly bonus opportunity of up to $3,200 annually (bonus is separate from base salary)
• Work-life-balance – Flexible scheduling, paid time off, hotel discounts and free room nights
• Career growth - Mentorship, cross-training, development plans, management training, and more-over 200 internal promotions this year
• Health and well-being - Medical, dental, vision, prescription, life, disability and Team Member Assistance Program
• Retirement - Company-matched 401(k)
• Award-winning - Ranked among Newsweek's America's Greatest Workplaces 2025

BASIC FUNCTION & JOB DUTIES

• Performs a variety of hotel housekeeping services to maintain clean public areas inside and outside the hotel according to established standards.
• Assists guests whenever possible by providing information as requested.
• Assists in all departments as needed to maintain cleanliness of the entire hotel including housekeeping, laundry, general public areas, breakfast area, meeting rooms and maintenance.
• Stocks public areas with supplies and sets up meeting rooms for events.
• Ensures an exceptional guest experience by providing courteous, friendly guest service through discovering and responding promptly and efficiently to inquiries, requests and complaints with a +1 Service Attitude.
• Contributes to maintaining a positive work environment at all times for our diverse team and guests.

GENERAL KNOWLEDGE, SKILL AND ABILITY

• Requires ability to follow verbal and written directions.
• Requires thorough knowledge of cleaning procedures as well as cleaning supplies.
• Requires ability to work without direct supervision.

Rise. Shine. Work Happy.

Hiring Immediately!

At Drury Hotels, we prioritize our team's personal growth and career development. As part of our team, you will be empowered to grow and encouraged to shine. At Drury Hotels, we offer our guests more than a place to sleep. We provide a place to feel welcome. Happy. At home. As a family-owned and operated hotel system, we honor and enhance the Drury legacy of world-class hospitality excellence. That’s the Drury Way. Our 6,100+ team members work together—across 150 hotels in 30 states to make sure every guest receives the very best service and value. Together we continue to grow, carefully and with clear vision, as a family of thriving hotels nationwide.

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