Houseperson

Auberge Collection; Los Olivos (CA); On-site; USD 22,730 - 32,373; Full time

Job summary

Auberge Collection located in Los Olivos, California, is seeking a Housekeeping Houseperson responsible for assisting room attendants by distributing supplies throughout the property. The role includes maintaining cleanliness, monitoring supply levels, and responding to guest requests. Ideal candidates will interact positively with guests and support team members seamlessly.

The position requires flexibility in scheduling and physical ability to lift up to 75lbs. A genuine affinity for guests and basic English communication are essential.

Qualifications

• Genuine affinity for interacting with guests and team members.
• Ability to handle multiple tasks seamlessly.
• Cohesive work with other departments.
• Confidentiality of guest information.
• Competency in new computer applications.
• Lift up to 75lbs occasionally.
• Flexible scheduling availability.
• Basic English communication skills.

Responsibilities

• Transport and stock all linen and supplies.
• Keep areas clean and organized.
• Monitor supply levels.
• Assist with in-room amenities.
• Work in accordance with safety standards.
• Coordinate deliveries and guest requests.
• Engage with guests positively.
• Follow Auberge Service Standards.
• Record guest preferences.
• Perform other directed duties.

Skills

Interacting with guests

Multitasking

Teamwork

Maintaining confidentiality

Basic computer skills

Physical lifting

Flexible schedule

English communication

Job description

Job Description

The Housekeeping Houseperson is responsible for assisting room attendants through the distribution of supplies throughout property. Housepersons are also responsible for responding to guest requests for amenities/services and inventory stocking.

DUTIES AND RESPONSIBILITIES

• Transport and stock all linen and supplies in housekeeping closets and back of house areas
• Keep housekeeping areas clean and organized following departmental standards
• Monitor and maintain designated supply levels
• Assist all team members with delivery and restocking of in-room amenities and linen
• Work in accordance with hotel and departmental safety standards
• Coordinate and communicate all deliveries and guest requests through the company’s internal communication platform
• Engage with guests with a smile and appropriate greeting, using the guests name whenever appropriate
• Follow all Auberge Service Standards
• Capture and record guest preferences into internal communication platform where appropriate
• Perform other duties as directed, developed or assigned

$20.16/hour + service charge

Qualifications

• A genuine affinity for interacting with guests and team members alike
• Ability to handle multiple tasks at the same time seamlessly including delivery of guest requests and room attendant requests
• Ability to work cohesively with other departments and individuals as part of a team
• Ability to maintain confidentiality of guest information and security of guest rooms
• Competency and learning within new computer-based applications
• Lifting up to 75lbs occasionally
• Able to work a flexible schedule, including weekends and holidays, according to department needs.
• Able to read and write in English
• Ability to communicate in basic conversational English with team members and guests to support safe operations, coordination of work, and service standards. Additional language skills are welcomed and valued.

Railway Jonata LLC is an Equal Opportunity Employer, M/F/D/V. Railway Jonata LLC provides equal employment opportunities (EEO) to all team members and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, Railway Jonata LLC complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.