Hotel Houseperson - Part-Time

MHG Hotels; Sugar Land (TX); On-site; USD 24,000 - 36,000; Full time

Benefits offered by this job

Incentives

Employee Referral Program

Paid Time Off

Paid Vacation (Full-Time)

401k with Employer Contribution (Full-Time)

Medical, Dental, Vision (Full-Time)

Life Insurance (Full-Time)

Long-term/Short-term Disability (Full-Time)

Hotel Room Discounts

Accident (Full-Time)

Critical Illness (Full-Time)

Cross-training Opportunities

Hotel Room Discounts

Job summary

A hotel management company in Sugar Land, Texas, is seeking a Hotel Houseperson to maintain cleanliness and order in guest rooms and public spaces. The ideal candidate will possess a friendly demeanor and strong attention to detail. Responsibilities include responding to guest requests, cleaning rooms, and maintaining supplies to ensure a pleasant guest experience. Competitive benefits include medical insurance, paid time off, and 401k options.

Qualifications

• Ability to lift and move heavy items up to 55 pounds.
• Clear communication skills and professional demeanor.

Responsibilities

• Clean and prepare guest rooms and public areas.
• Respond promptly to guest requests and maintain cleanliness.
• Report maintenance issues to the Executive Housekeeper.
• Set up furniture items in guest rooms as requested.
• Restock towels, soaps, and room amenities and keep carts and storerooms clean and organized.
• Vacuum rooms, public areas, and hallways and clean behind furniture.
• Inspect room equipment and report deficiencies to ensure prompt repair.
• Secure and maintain custody of equipment, keys, and supplies to protect hotel property.

Skills

People-oriented demeanor

Team-first attitude

Attention to detail

Job description

When a guest walks into a pristine lobby or enters their room for the first time with everything exactly placed just right, it is the beginning of every detail adding up to an experience our guests feel great about because they know they’re in good hands while staying with us. As a Hotel Houseperson, your contribution ensures each guest an enjoyable and comfortable stay, which in turn creates a customer for life.

Benefits Offered:

• Incentives
• Employee Referral Program
• Paid Time Off
• Paid Vacation (Full-Time)
• Merit Increase
• 401k with Employer Contribution (Full-Time)
• Medical, Dental, Vision (Full-Time)
• Life Insurance (Full-Time)
• Long-term/Short-term Disability (Full-Time)
• Accident (Full-Time)
• Critical Illness (Full-Time)
• Cross-training Opportunities
• Hotel Room Discounts

Schedule:

• Flexible Shifts Available
• Morning/Evening/Night
• Weekends
• Full-Time/Part-Time

Our Hotel Houseperson makes a difference by:

• A warm, people-oriented demeanor
• A team-first attitude
• A gift for paying attention to the smallest details

As Hotel Houseperson, you will:

• Maintain a friendly, cheerful, and courteous demeanor always
• Respond promptly to requests from guests and other departments
• Identify and report preventative or other maintenance issues in public areas or guest rooms
• Set up furniture items in guest rooms as requested
• Retrieve items from shelves and storerooms, set up cleaning cart with supplies, constantly maintain carts and storerooms in a clean and orderly fashion to enhance efficiency and ease of cleaning rooms
• Clean and wipe windows, doors, walls, closets, and fixtures in rooms, public areas, and hallways, often using ladders or stools to clean hard-to-reach areas, in order to maintain a clean, presentable, and attractive facility always.
• Wash shower walls and tub, clean toilet(s) and stall walls if applicable, wipe exposed pipes, clean mirrors, sink(s), and walls in order to have clean and sanitary guest and public restrooms
• Remove items from hallways and transport to service areas, including debris, unread newspapers, solid linens, and trash placed near Housekeeper carts.
• Clean, maintain, and store cleaning equipment
• Replace towels, soaps, and all room amenities and restock literature that has been removed by previous guest or is soiled and torn to ensure adequate supply for arriving guests
• Vacuum rooms, public areas, and hallways, operate vacuums weighing up to 25 lbs., and lift/move heavy furniture in order to vacuum entire area of carpet including underneath furniture and hard-to-reach areas
• Inspect all room equipment (TV, lights/lamps, faucets, radios) to ensure proper working order and immediately report all room status and room maintenance deficiencies, in writing, to the Executive Housekeeper for prompt repair/resolution
• Secure and maintain custody of equipment, keys, and supplies always in order to protect and preserve hotel property

To be a successful Hotel Houseperson, you need:

• A professional demeanor, clear communication skills, and the ability to support multiple departments.
• Support all coworkers and treat them with dignity and respect.

Minimum Requirements:

The Hotel Houseperson role requires continuous movement, regularly bending, lifting, pushing, pulling, carrying, and moving up to 55 pounds without assistance and in excess of 55 pounds with assistance.

MHG Hotels LLC seeks to attract and retain a high-performing and diverse workforce in which employee differences are respected and valued to better meet the varying needs of the diverse customers we serve. MHG Hotels LLC is an equal opportunity employer and does not discriminate on the basis of disability, veteran status, or any other basis protected under federal, state, or local laws.

If you are an individual with a disability and need assistance completing the online application, please call 317-356-4000 extension 203 or email [e-mail] with “Applicant Accommodation” in the subject line.