Hotel Houseperson

MHG Hotels; Noblesville (IN); On-site; USD 28,000 - 35,000; Full time

Benefits offered by this job

Incentives

Employee Referral Program

Paid Time Off

401k with Employer Contribution

Medical, Dental, Vision

Life Insurance

Job summary

MHG Hotels is seeking a Hotel Houseman in Noblesville, Indiana. This role is essential in ensuring that guests enjoy a comfortable stay, which is pivotal in creating lifelong customers.

Key responsibilities include maintaining cleanliness, assisting guests, and addressing maintenance issues. The position offers flexible shifts and various benefits including paid time off and medical plans.

Qualifications

• Continuous movement, lifting, and carrying up to 55 pounds with assistance.
• Standing and walking for entire shifts.
• Clean uniform and professional appearance.

Responsibilities

• Maintain a friendly demeanor when interacting with guests.
• Respond promptly to requests from guests.
• Identify maintenance issues in guest rooms and public areas.
• Set up and maintain cleaning carts and storerooms.
• Clean windows, doors, and bathrooms in guest rooms.
• Vacuum rooms and public areas using vacuums.

Skills

Clear communication skills

Professional demeanor

Ability to support multiple departments

Job description

When a guest walks into a pristine lobby or enters their room for the first time with everything exactly placed just right it is the beginning of every detail, adding up to an experience our guests feel great about because they know they’re in good hands while staying with us. As a Hotel Houseman, your contribution ensures each guest an enjoyable and comfortable stay which in turn creates a customer for life.

Benefits Offered

• Incentives
• Employee Referral Program
• Paid Time Off
• Paid Vacation (Full-Time)
• Merit Increase
• 401k with Employer Contribution (Full-Time)
• Medical, Dental, Vision (Full-Time)
• Life Insurance (Full-Time)
• Long-term/Short-term Disability (Full-Time)
• Accident (Full-Time)
• Critical Illness (Full-Time)
• Cross-training Opportunities
• Hotel Room Discounts

As Hotel Houseman, you will

• Maintain a friendly, cheerful, and courteous demeanor always.
• Respond promptly to requests from guests and other departments.
• Identify and report preventative or other maintenance issues in public areas or guest rooms.
• Set up furniture items in guest rooms as requested.
• Retrieve items from shelves and storerooms, set up cleaning cart with supplies, and maintain carts and storerooms in a clean and orderly fashion.
• Clean and wipe windows, doors, walls, closets, and fixtures in rooms, public areas, and hallways, often using ladders or stools to reach hard-to-reach areas.
• Wash shower walls and tubs, clean toilet(s) and stall walls if applicable, wipe exposed pipes, clean mirrors, sink(s), and walls to maintain clean and sanitary restrooms.
• Remove items from hallways and transport to service areas, including debris, unread newspapers, solid linens, and trash placed near Housekeeper carts, and clean, maintain, and store cleaning equipment.
• Replace towels, soaps, and all room amenities and restock literature that has been removed by previous guests or is soiled and torn to ensure adequate supply for arriving guests.
• Vacuum rooms, public areas, and hallways using vacuums weighing up to 25 lbs., and lift/move heavy furniture to vacuum entire carpeted areas including underneath furniture and hard‑to‑reach areas.
• Inspect all room equipment (TV, lights/lamps, faucets, radios) to ensure proper working order and immediately report room status and maintenance deficiencies in writing to the Executive Housekeeper for prompt repair/resolution.
• Secure and maintain custody of equipment, keys, and supplies always in order to protect and preserve hotel property.

To be a successful Hotel Houseman, you need

• A professional demeanor, clear communication skills, and the ability to support multiple departments.
• Support all coworkers and treat them with dignity and respect.

Minimum Requirements

The Hotel Houseman role requires continuous movement, regularly bending, lifting, pushing, pulling, carrying, and moving up to 55 pounds without assistance and in excess of 55 pounds with assistance. You must also be able to stand and walk for an entire shift and perform repetitive motions. Grasp, turn and manipulate objects of varying size and weight, requiring fine motor skills and hand‑eye coordination. Clean uniform and professional appearance. Perform other reasonable job duties as requested by Supervisor. Move, lift, carry, push, pull and place objects weighing less than 25 pounds without assistance.

Schedule

• Flexible Shifts Available
• Morning/Evening/Night
• Weekends
• Full-Time/Part-Time

Equal Employment Opportunity

MHG Hotels LLC seeks to attract and retain a high-performing and diverse workforce in which employee differences are respected and valued to better meet the varied needs of the diverse customers we serve. MHG Hotels LLC is an equal opportunity employer and does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state, or local laws.

Accommodation for Applicants with Disabilities

If you are an individual with a disability and need assistance completing the online application, please call 317‑356‑4000 extension 203. Please leave a message and a member of our Human Resources team will return your call within three business days. Alternatively, an email may be sent to [e-mail] with “Applicant Accommodation” in the subject line.