Turndown Attendant PM, (Full Time)

Rebel Hotel Company; Santa Barbara (CA); On-site; USD 30,000 - 40,000; Full time

Job summary

A leading hospitality provider in Santa Barbara seeks dedicated housekeeping staff to maintain high cleanliness standards and ensure guest satisfaction. Responsibilities include cleaning guest rooms, restocking amenities, and reporting maintenance issues. The ideal candidate demonstrates professionalism and effective communication skills, adhering to safety and recycling procedures. This position offers a crucial role in providing exceptional service in a vibrant hotel environment.

Qualifications

• Professional appearance and attitude are mandatory.
• Ability to comply with safety procedures and Health and Safety policies.
• Excellent communication skills and ability to follow procedure.

Responsibilities

• Cleans and services all assigned rooms to the established standards.
• Restocks amenities and maintains the neat appearance of the housekeeping area.
• Reports all maintenance concerns and follows key handling procedures.

Job description

• Provides additional services to guest rooms.
• Evening turndown of beds in occupied rooms.
• Empty, wash and dry all ashtrays. (This is a smoke free property; only when instructed by management.)
• Empty and wipe out wastebaskets.
• Replace all used or damaged amenities.
• Fold guest belongings; pair up shoes (stay over guests).
• Wash and dry countertops, making sure all hair is removed.
• Restock amenities, toilet tissue and Kleenex.
• Clean the water glasses.
• Clean and dry ice bucket, tray and glasses
• Cleans and services all assigned rooms to the standard set by El Encanto and to LQA standards.
• Maintains neat appearance of Housekeeper’s bag/basket.
• Takes responsibility for keeping housekeeping carts, linen and supply rooms neat and orderly at all times.
• Assist in any other related duties as required.
• Maintains a professional appearance and attitude.
• Reports all maintenance concerns to a Supervisor or Office coordinator.
• Completes all assigned tasks in accordance with all safety procedures as defined by El Encanto.
• Follows key handling procedure set by El Encanto.
• Reports and hands in all Lost and Found items according to the Lost and Found procedure established by El Encanto.
• Follows all procedures regarding punch-in and punch-out for work as defined by El Encanto.
• Follows all procedures regarding attendance, lateness and absence as set by El Encanto.
• Follows standards set by El Encanto and LQA.
• Utilizes supplies efficiently to eliminate waste.
• Follows recycling practices defined by El Encanto.
• Use utilities and resources in a responsible manner to control wastage.
• Communicate relevant information to the department, your line manager and across departments, as appropriate.
• Comply with safe working practices, Health and Safety policy and ensure accidents/defects are reported immediately.
• Attend learning and development courses and complete eLearning modules, as required