Housekeeping Support Specialist - Guest Experience

White Lodging; Raleigh (NC); On-site; USD 17,000 - 25,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life Insurance

Disability Insurance

Paid Parental Leave

DailyPay

Employee Assistance Program

401(k) with company match

Vacation/Paid Time Off (PTO) with roll

Unlimited referral bonuses

Leadership development and tuitionreim

Discounts on hotel rooms, dining, and…

Job summary

White Lodging is seeking a Houseperson to support the housekeeping team across multiple hotel properties. You will ensure team resources are available, assist with cleaning prep, linen restocking, and guest-ready common areas to uphold high standards of cleanliness and guest satisfaction.

Ideal candidates are self-motivated, team-oriented, with good judgment and physical ability to lift up to 25 lbs and stand for extended periods.

Qualifications

• Deliver high quality guest service and maintain cleanliness standards.
• Initiative, self-motivation, and a positive team attitude.
• Sound judgment and problem-solving skills.
• Completion of required training and certification sign-off.
• Physical ability to lift up to 10 lbs regularly and up to 25 lbs occasionally, and stand/move for extended periods.

Responsibilities

• Deliver the highest quality of service to guests, anticipating and exceeding expectations.
• Restock linen closets, storage rooms, and other designated areas with clean linens and supplies.
• Assist with stripping guest rooms of linens and trash as needed.
• Vacuum and mop hallways, stairwells, and other common areas.
• Maintain a pristine lobby: clean the registration desk, remove fingerprints from glass doors, and vacuum floors.
• Clean and maintain public restrooms, replenishing supplies as necessary.
• Keep the pool area tidy by replenishing supplies, emptying trash, cleaning tables and doors, and checking spa water and bromine levels.
• Clean and organize the exercise room, wiping equipment, mirrors, and glass doors while ensuring trash is removed.
• Perform additional duties as assigned to support the housekeeping team.

Job description

White Lodging is seeking a Houseperson to support the housekeeping team across multiple hotel properties. You will ensure team resources are available, assist with cleaning prep, linen restocking, and guest-ready common areas to uphold high standards of cleanliness and guest satisfaction.

Ideal candidates are self-motivated, team-oriented, with good judgment and physical ability to lift up to 25 lbs and stand for extended periods.