Housekeeping Supervisor | Westin Wilmington

PM Hotel Group; Wilmington (DE); On-site; USD 30,000 - 50,000; Full time

Job summary

Join a forward-thinking hotel group as a Floor Inspector, where you'll lead a dedicated housekeeping team to create a welcoming environment for guests. This role involves overseeing cleanliness, managing schedules, and training staff to uphold high standards. With a focus on teamwork and guest satisfaction, you'll play a crucial role in ensuring every room feels like home. Enjoy excellent pay, discounts, and growth opportunities in a dynamic hotel setting. If you're passionate about hospitality and leadership, this is the perfect opportunity for you.

Benefits

Hotel Discounts

Food and Beverage Discounts

Qualifications

• 2 years of experience as a Self Inspector.
• 3 years of general housekeeping or supervisory experience.

Responsibilities

• Lead housekeeping staff and assign work tasks.
• Inspect guest rooms and public areas for cleanliness.
• Provide training on hotel standards and procedures.

Skills

Housekeeping Management

Team Leadership

Customer Service

Education

High School Diploma or Equivalent

Job description

Requisition Number: HOUSE016402

Apply now

• Posted : May 1, 2025
• Full-Time
• On-site

Locations

Showing 1 location

Description

What You’ll Do:

Our Housekeeping team makes our hotels feel like home. The Floor Inspector is responsible for ensuring the team transforms each room into a tidy, cozy haven. You will ensure that room attendants are equipped to deliver the perfect in-room experience for our guests and anticipate needs beyond the checklist.

Daily tasks include:

1. Leading the housekeeping staff, including assigning and reviewing work.
2. Overseeing tasks such as maintaining staff schedules, inspecting public areas and guest rooms for cleanliness, overseeing laundry, ensuring timely checkout room turnover, and interacting with guests politely and positively.
3. Providing training and guidance on hotel Standard Operating Procedures and departmental standards.
4. Managing purchasing costs and labor expenses.

Qualifications

Experience

Required

• 2 years: Self Inspector
• 3 years: General housekeeping or supervisory experience

Education

High School diploma or equivalent.

Additional Requirements

Must be a people person, lead by example, and create a positive team culture. Ability to move around frequently, stand, sit, lift up to 50 pounds, walk, bend, twist, climb stairs, and accommodate varying schedules including nights, weekends, and holidays.

We offer excellent pay, hotel and F&B discounts, and opportunities within a growing hotel company.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities. For more information, review the Know Your Rights notice from the Department of Labor.