Housekeeping Supervisor (Full Time) - Waldorf Astoria Monarch Beach Resort and Club

Hilton Worldwide, Inc.; Dana Point (CA); On-site; Full time

Job summary

A prestigious resort in Dana Point seeks a Housekeeping Supervisor to lead the housekeeping team. The role involves training staff, ensuring cleanliness standards, and responding to guest requests. Join a company that values hospitality and offers competitive benefits.

Benefits

Medical insurance for you and your family

Paid Time Off (PTO)

Discounted travel through Go Hilton

401K with company match

Career development

Qualifications

• Experience in a supervisory role in housekeeping or hospitality.
• Ability to lead and train staff effectively.

Responsibilities

• Lead, train, and supervise Room Attendants and Housepersons.
• Ensure cleanliness and quality standards are met.
• Monitor payroll, work schedules, and inventory.

Skills

Hospitality

Leadership

Customer Focus

Job description

Job Description - Housekeeping Supervisor (Full Time) - Waldorf Astoria Monarch Beach Resort and Club (HOT0BM2P)

Job Description

Housekeeping Supervisor (Full Time) - Waldorf Astoria Monarch Beach Resort and Club (HOT0BM2P)

Job Number:

HOT0BM2P

Work Locations

Waldorf Astoria Monarch Beach Resort & Club
1 Monarch Beach Resort North
Dana Point, CA 92629

The award-winning Forbes 4-Star and AAA 5-Diamond Waldorf Astoria Monarch Beach Resort & Club is looking for a Housekeeping Supervisor to join the Housekeeping Team!

Located in the beautiful coastal town of Dana Point, adjacent to Laguna Beach, this town played an iconic role in California's surf culture and is celebrated for its laid-back vibe and active lifestyle.

The resort is perched on 175 acres atop a 150-foot seaside bluff with over 400 rooms, 115,000 square feet of indoor and outdoor meeting space, and 8 food and beverage outlets, including 4 restaurants, a beach club, lounge, marketplace, and in-room dining.

At Waldorf Astoria, we create unforgettable experiences for our guests, meaningful opportunities for our Team Members, and a positive impact in our community.

Shift: Various – must be available on weekdays, weekends, and holidays.

Pay Rate: $25.00 per hour, based on experience and location.

What will I be doing?

As a Housekeeping Supervisor, you will lead, train, and supervise Room Attendants and Housepersons to ensure all rooms and public areas meet cleanliness and quality standards. Responsibilities include:

• Leading and training staff on designated floors or areas
• Assessing inventory, assigning cleaning tasks, and inspecting rooms
• Reporting room status and discrepancies
• Monitoring payroll, work schedules, and inventory
• Coordinating with Engineering for maintenance and repairs
• Performing duties of Room Attendant and Houseperson as needed
• Assisting in performance evaluations
• Responding to guest requests promptly and courteously

What are we looking for?

Since 1919, Hilton has been a leader in hospitality, emphasizing innovation, quality, and success. We seek candidates who demonstrate our core Values:

• Hospitality
• Integrity
• Leadership
• Teamwork
• Ownership
• Now (urgency and discipline)

Additionally, key attributes include:

• Quality
• Productivity
• Customer Focus

What will it be like to work for Hilton?

Hilton offers a diverse portfolio of hotels and resorts worldwide, committed to exceptional guest experiences. Our vision is “to fill the earth with the light and warmth of hospitality,” and our Team Members are central to this mission. Benefits include:

• Access to DailyPay
• Medical insurance for you and your family
• Mental health resources
• Paid Time Off (PTO)
• 100 nights of discounted travel through Go Hilton
• Parental leave
• Educational opportunities via Guild Education
• 401K with company match
• Employee stock purchase at a discount
• Career development
• Resource groups and recognition programs

*Benefits vary by property and employment terms.