Housekeeping Supervisor | The Hôtel Lili

Ontario Trillium Foundation; Beverly Hills (CA); On-site; USD 52,000 - 66,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Life insurance

401(k)

Job summary

Palisociety's The Hôtel Lili in Beverly Hills is hiring a Housekeeping Supervisor to oversee daily housekeeping operations across guest rooms, common areas, and offices. The ideal candidate will lead a team, ensure the highest cleanliness standards, and manage staff performance while maintaining budgetary controls.

The role emphasizes strong hospitality passion, flexibility to work weekends and holidays, and excellent guest service.

Qualifications

• 1 year of related experience as a Housekeeping Supervisor.
• Strong working knowledge of and passion for hospitality; guest-service oriented, with strong knowledge of cleaning products.
• Flexible schedule, including weekends and holidays.

Responsibilities

• Supervise day-to-day housekeeping operations, stepping in during high-occupancy periods.
• Maintain the highest cleanliness standards across guest rooms, common areas, and offices, and maintain guest room collateral.
• Inspect rooms, halls, lobby, bathrooms, and storage areas for repair or replacement needs, reporting damage and improvement opportunities to management.
• Advise the Front Desk of room readiness and respond to guest requests and concerns promptly and professionally.
• Train, counsel, and discipline housekeeping team members, ensuring compliance with local, state, and federal regulations.
• Ensure correct cleaning chemical use and uniform guidelines and manage wages and controllable expenses against budget.
• Lead by example, staying visible to staff and fostering an environment of respect, fairness, and open communication.
• Continuously improve guest and client experiences, helping manage the property's overall reputation.

Skills

Housekeeping supervision

Guest-service oriented

Cleaning products knowledge

Job description

WHO WE ARE:

Palisociety is a society of unique hotels and residences — Palihouse, Palihotel, Le Petit Pali, ARRIVE by Palisociety, and a growing collection of independently branded properties. Since our first hotel opened in Los Angeles in 2009, we've grown into a nationwide portfolio of neighborhood-centric hotels, restaurants, bars, and event spaces, earning recognition from Condé Nast Traveler, Travel + Leisure, the New York Times, and more.

We consider our employees our greatest asset: structured training from day one, consistent feedback, and a clear path for growth. We develop our leaders from within, because the strongest hospitality companies are the ones that grow their own.

ABOUT THE HÔTEL LILI:

Originally built as a private residence in 1939, The Hôtel Lili has been thoughtfully and intentionally reimagined as an intimate 44-room boutique hotel nestled in one of Los Angeles' most exclusive enclaves. Offering understated sophistication and thoughtful amenities, our delightful hotel is steps from the allure of Rodeo Drive, acclaimed dining, luxury boutiques, and the iconic attractions that define Beverly Hills.

POSITION PROFILE:

The Housekeeping Supervisor is responsible for all guest rooms and the day-to-day operations of the housekeeping department at The Hôtel Lili, overseeing daily assignments, room inspections, and employee relations. The ideal candidate brings excellent leadership skills to the role.

THE TASK AT HAND:

• Supervise day-to-day housekeeping operations, stepping in directly during high-occupancy periods.

• Maintain the highest cleanliness standards across guest rooms, common areas, and offices, and maintain guest room collateral.

• Inspect rooms, halls, lobby, bathrooms, and storage areas for repair or replacement needs, reporting damage and improvement opportunities to management.

• Advise the Front Desk of room readiness and respond to guest requests and concerns promptly and professionally.

• Train, counsel, and discipline housekeeping team members, ensuring compliance with local, state, and federal regulations.

• Ensure correct cleaning chemical use and uniform guidelines and manage wages and controllable expenses against budget.

• Lead by example, staying visible to staff and fostering an environment of respect, fairness, and open communication.

• Continuously improve guest and client experiences, helping manage the property's overall reputation.

WHAT WE'RE LOOKING FOR:

Required

• 1 year of related experience as a Housekeeping Supervisor.

• Strong working knowledge of and passion for hospitality; guest-service oriented, with strong knowledge of cleaning products.

• Flexible schedule, including weekends and holidays.

Physical

• Must be able to stand for long periods of time and push, pull, or lift up to 30 lbs.

WHAT'S IN IT FOR YOU:

• Competitive compensation package with medical, dental, vision, and life insurance, plus 401(k).

• Paid time off, holiday pay, and sick pay.

• Career advancement and professional development as we open new hotels and restaurants nationwide.

• Employee discounts across our entire portfolio (25 hotels and more to come!).