Housekeeping Supervisor - Suites at Fall Creek

MasterCorp; Branson (MO); On-site; USD 30,000 - 41,000; Full time

Benefits offered by this job

Medical, Vision, Dental

Paid Time Off

Paid Training

Refer A Friend Bonus

Immediate hire - full-time / part-time

Job summary

MasterCorp is seeking a Housekeeping Supervisor for the Suites at Fall Creek in Branson, MO. The role oversees cleaning personnel, ensures units are cleaned efficiently, and maintains high standards of service for guests and owners.

We offer competitive pay starting at $17 per hour, paid training, and a benefits package. Immediate full-time and part-time positions are available, with opportunities for growth within a dynamic hospitality team.

Qualifications

• High school diploma or equivalent.
• Passion for cleanliness.
• Demonstrated motivational skills.
• Strong work ethic.
• Ability to train others.
• Desire to help others.
• Work irregular hours.

Responsibilities

• Oversee cleaning personnel to ensure units are cleaned effectively and on schedule.
• Assign duties to housekeeping staff.
• Train new recruits and assist in staff development.
• Inspect rooms for cleanliness, carpet and furniture condition.
• Maintain inventory and linen supplies.
• Report maintenance issues per company procedures.
• Ensure safety and guest satisfaction at all times.
• Support resort guests and owners as needed.

Skills

Strong work ethic

Motivational skills

Ability to train others

Education

High school diploma or equivalent

Job description

Housekeeping Supervisor - Suites at Fall Creek

Branson, MO 65616

At MasterCorp, Inc., we provide exceptional service and innovative solutions in the hospitality industry. As a leader in our field, we believe in the power of teamwork, integrity, and a commitment to excellence. Our dynamic and inclusive workplace fosters growth, creativity, and the opportunity to make an impact. We are looking for passionate and driven individuals to join our team and help us continue to deliver outstanding results for our clients.

Start your hospitality career with MasterCorp, the leader in housekeeping and hospitality services! Join a team of dedicated, passionate individuals and enjoy competitive pay along with a full benefits package.

WHAT WE OFFER YOU

• Starting at $17 per hour


• Refer A Friend Bonus Potential


• Immediate hire - Full-time and part-time positions available


• Paid Training


• Benefits package including: Medical, Vision, Dental, Paid Time Off


• Opportunities for growth and career development

What We're Looking For:

Friendly, enthusiastic, and hard-working individuals who are passionate about hospitality and committed to providing exceptional service, ensuring guests feel safe and cared for during their vacation.

Position Overview:

The Timeshare Supervisor/Inspector is responsible for consistently meeting quality and timeliness standards in the supervision of cleaning personnel. A Supervisor/Inspector must ensure the company's mission statement and values are followed by all staff who report to them. The purpose of this position is to oversee cleaning personnel and make sure that units are being cleaned effectively and in the most efficient way.

Essential Functions:

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Develop and maintain a high standard of excellence within staff.


• Assign duties to housekeeping personnel.


• May be asked to prep rooms for housekeepers during busy/peak periods.


• May be asked to clean rooms using MasterCorp's 7-step to clean process during busy/peak periods.


• Assist in the training of staff, both existing and new recruits.


• Report unit maintenance issues as per company procedure.


• Examine carpets, drapes, and furniture for stains, damage or wear and report as necessary.


• Inspect and prepare clean units and report them as vacant and ready.


• Inspect units and complete the required amount of report cards per week.


• Replace kitchen inventory and supplies as needed.


• Assist in maintaining storage closets are clean and organized.


• Report lost and found items to Executive Housekeeper.


• Ensure a safe working environment at each site and office.


• Willing and able to perform all duties related to site operation as directed by the Executive Housekeeper.


• Ensure a sense of urgency exists within housekeeping staff so units are turned on time.


• Personal timeliness, be prompt with all assignments and appointments.


• Utilize supplies and equipment efficiently and effectively.


• Perform inventory and linen supplies.


• Assist in linen inventories as directed.


• Responsible for time efficiency of direct reports.


• Assist in solving guest complaints promptly.


• Cultivate and develop strong, positive customer relations.


• Willing and able to assist resorts guests and owners.


• Knowledgeable of the resort.


• Other duties and tasks as assigned in conjunction with services contracted with the client.

Experience and Education Requirements:

• A high school diploma or equivalent combination of education and work experience.


• A passion for cleanliness.


• Demonstrated motivational skills.


• Strong work ethic.


• Ability to train others.


• Desire to help others.


• Work irregular hours.

Travel Requirements

• Resort Operations: Rare - approximately 5% on a quarterly basis


• Task Force: Frequent - travel is regularly required based on business need

Physical Requirements

This position frequently requires standing, walking, pushing, pulling, moving, lifting (up to 25 lbs), bending, reaching, occasional ascending/descending, and repetitive motions. Employee must be able to perform the essential functions of the position satisfactorily, reasonable accommodations may be made to enable employees with disabilities to perform the essential functions of their job.

Equal Opportunity Employer Statement

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.