Housekeeping Supervisor/Room Inspector

Hampton Inn by Hilton Raynham; Raynham (MA); On-site; USD 38,000 - 46,000; Full time

Benefits offered by this job

Medical and Dental Insurance

401(k) retirement plan with Employer M

Vacation

Sick time

Brand specific team discounts

Job summary

Hampton Inn by Hilton Raynham is seeking a Housekeeping Supervisor/Room Inspector to inspect and clean guest rooms to the highest standards and ensure a welcoming environment.

The role requires quick, courteous guest service, strong communication skills, and the ability to manage room statuses in our PMS system while coordinating with engineering for maintenance tasks. Availability on weekends and holidays is expected.

Qualifications

• Availability on weekends and holidays.
• Ability to effectively communicate information to managers, coworkers, vendors and guests.
• Must bend, stoop, lift and walk for extended periods.
• Ability to move, lift, carry, push, pull and place objects up to 50 pounds.

Responsibilities

• Inspect and clean guest rooms to high cleanliness standards.
• Respond quickly to guest requests in a caring and professional manner.
• Maintain cleanliness of all guest rooms as per guidelines and surveys.
• Become knowledgeable in the PMS system to update room statuses.
• Restock and organize work areas; assist with room sheets and keys.
• Coordinate with Engineering for maintenance and repairs of rooms.
• Assist with monthly inventories of housekeeping supplies and equipment.

Skills

Guest service

Communication skills

Physical stamina

Job description

Description

We have current opportunities to join our team as a housekeeping Supervisor/Room Inspector in the exciting hospitality industry.

The primary function of the Housekeeping Supervisor/Room Inspector is to inspect and clean guest rooms with the highest possible level of service; thus, ensuring we provide a welcoming and accommodating environment.

Responsibilities:

• Respond quickly to all guest requests in a caring, friendly and professional manner.
• Maintain a high degree of cleanliness for all guest rooms as measured through our guest satisfaction surveys.
• Become knowledgeable in our PMS system to change room statuses as necessary.
• Ensure all guest rooms are cleaned per our established cleanliness guidelines.
• Restock & organize all work areas as necessary.
• Open the housekeeping department when required by assigning rooms, handing out daily room worksheet, and passing out keycards.
• Fully inspect guest rooms to ensure cleanliness standards are met.
• Close the Housekeeping Department by collecting the daily room worksheet, room keys and entering the updated room status data in our PMS.
• Fully clean guest rooms to our housekeeping standards when necessary.
• Assist the Executive Housekeeper with monthly inventories of housekeeping supplies, linen, & equipment.
• Coordinate with Engineering to implement the maintenance and repair of guest rooms.
• Manage the lost and found, and ensure to include records, guest inquires, etc.
• Knowledgeable of all MSDS materials.
• Assist the Executive Housekeeper in all aspects of the Housekeeping Department as requested.
• Other duties as required.

The benefits package offered to eligible associates includes:

• Medical and Dental Insurance
• Long Term Disability and Life Insurance
• 401(k) retirement plan with Employer Match
• Vacation
• Sick time
• Brand specific team discounts

Requirements:

• Availability on weekends and holidays.
• Ability to effectively communicate information and respond to questions from groups of managers, coworkers, vendors and guests.
• Must have the ability to bend, stoop, lift and walk for an extended period of time.
• Ability to move, lift, carry, push, pull and place objects weighing up to 50 pounds without assistance.