Housekeeping Supervisor

Armenian Nursing and Rehab Center; Boston (MA); On-site; USD 40,000 - 55,000; Full time

Job summary

Armenian Nursing and Rehab Center is seeking an Assistant Housekeeping Manager to support housekeeping operations. The role includes coordinating the housekeeping team, ensuring cleanliness in guest areas, and maintaining quality standards.

Ideal candidates will have housekeeping and supervisory experience, flexible availability, and exceptional guest service skills. Responsibilities include training staff and managing inventory, with an emphasis on communication and teamwork.

Qualifications

• Must have at least two years housekeeping experience, and one year supervisory experience.
• Experience working in union environment strongly preferred.
• Fluency in the English language is required. A second language strongly preferred.
• Must have exceptional guest service skills and can communicate well with all guests.
• Demonstrated ability to perform multiple tasks in a busy environment and remain flexible.

Responsibilities

• Inspect guest rooms, public areas, and heart of the house for cleanliness.
• Train, motivate, coach, counsel, and discipline staff members.
• Maintain a regularly scheduled cleaning program.
• Maintain supply and linen inventories.
• Ensure housekeeping requests from guests or management are responded to in a timely, efficient, and friendly manner.

Skills

Housekeeping experience

Supervisory experience

Guest service skills

Teamwork

Communication

Flexibility

Bilingual

Job description

We are seeking an Assistant Housekeeping Manager to provide overall support to the operations of the housekeeping department. The Assistant Housekeeping Manager coordinates activities of housekeeping team members and inspects guest rooms and public areas to ensure quality standards are achieved. The ideal candidate will also have proven comfort and experience to interact effectively with all levels of management, employees, and guests both inside and outside of the organization.

Additional responsibilities include but are not limited to:

• Inspect guest rooms, public areas, and heart of the house for cleanliness
• Train, motivate, coach, counsel, and discipline staff members
• Maintain a regularly scheduled cleaning program
• Maintain supply and linen inventories
• Update room statuses in the computer
• Ensure housekeeping requests from guests or management are responded to in a timely, efficient, and friendly manner.

Qualifications:

• Must have at least two years housekeeping experience, and one year supervisory experience.
• Experience working in union environment strongly preferred.
• Fluency in the English language is required. A second language strongly preferred.
• Must have a flexible schedule and ability to work any day of the week, including weekends and holidays.
• Must have exceptional guest service skills and can communicate well with all guests.
• Demonstrated ability to perform multiple tasks in a busy environment and remain flexible.
• Ability to work well in a team environment.
• Maintain a professional appearance and manner at all times.

Physical Demands:

• Ability to lift, reach, bend, stoop, stand and walk continuously, climb stairs, and push or pull heavy equipment
• Push, pull and/or lift fifty (50) pounds maximum.
• Stand and walk for varying lengths of time, often long periods
• Frequent twisting, bending, stooping, reaching, standing, walking, talking, hearing, seeing and smiling.