Housekeeping Supervisor/Room Attendant - Hampton Inn Newnan

Courtyard Marriott; Newnan (GA); On-site; USD 44,000 - 66,000; Full time

Benefits offered by this job

Medical insurance

Paid vacation

Retirement plan

Travel opportunities

Job summary

Paramount Hospitality Newnan is seeking an Executive Housekeeper to lead and train room and house attendants, ensuring all rooms, suites and public areas meet hotel standards. You will visually inspect rooms and coordinate with Engineering for maintenance.

You will also provide guest service information, promote teamwork, and assist with linen inventory and department decisions in partnership with the General Manager.

Qualifications

• Minimum 1-2 years’ housekeeping supervisory experience.
• Minimum 4 years’ hotel housekeeping experience.
• Background, credit, and job reference check; drug screening.
• Ability to listen effectively and lead a team.
• Ability to listen effectively and lead a team (duplicate wording kept consistent).

Responsibilities

• Train and supervise room and house attendants to meet hotel standards.
• Visually inspect all rooms and suites.
• Provide customer service to guests and inform about hotel services.
• Coordinate with Engineering/Property Operations on maintenance.
• Manage quarterly linen inventory.
• Support discipline decisions and large purchases with the General Manager.

Skills

English fluency

Team leadership

Spanish a plus

Job description

As an executive housekeeper, responsibilities include training and supervising room and house attendants to ensure all rooms/suites and public areas are cleaned and comply with hotel standards. This person visually inspects all rooms/suites.

Supportive Functions

In addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the supervisor based upon the requirements of the company.

• Provide customer service to guests (internally/externally), including information about hotel services, activities, and local attractions
• Promote team member loyalty and empowerment
• Communicate and coordinate with Engineering/Property Operations the repair and maintenance program as related to guestrooms and public areas
• Quarterly linen inventory

Other Duties

Assimilate into Paramount Hospitality Management (PHM) culture through understanding, supporting and participating in all elements of orientation and training. Demonstrate working knowledge of the service standards. Regular attendance in conformance with company standards is essential to the successful performance of this position. The Executive Housekeeper Will work closely with the General Manager when making decisions in the housekeeping department, especially when the need for discipline arises and when required to make any type of large purchases.

Physical Requirements

Frequency Key: Rare: up to 1 hour, Occasional: 1-3 hours, Frequent: 3-6 hours, Constant: 6-8 hours

Safety Requirements

OSHA laws require the use of the following Personal Protective Equipment (PPE) when performing work duties that have the potential of risk to your health or safety:

• Latex and / or rubber gloves
• Safety glasses
• Closed toe and heel shoes with rubber soles

Team members will be trained in the proper use and care of assigned PPE. The hotel provides the required PPE. It is your responsibility to report defective, damaged or lost PPE, or equipment that does not fit properly to your Manager.

Exposures: In this job, you will be exposed to cleaning chemicals, vibrations, humidity, cold, heat, dust, and noise

Organizational Relationships

This position reports directly to the General Manager. Room Attendants, House Attendants (Housemen), and Laundry Attendants report directly to this position.

Specific Job Knowledge, Skill & Ability

The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation:

• Read, write and speak English fluently; knowledge of other languages, especially Spanish, is a plus

Requirements

• Minimum 1-2 years’ housekeeping supervisory experience required; preferred experience in hospitality or travel and tourism
• Minimum 4 years’ experience in hotel housekeeping required
• Background, credit, and job reference check, drug screening
• Ability to listen effectively and lead a team
• Ability to work effectively both independently and as a team, delegate/manage/organize projects and priorities consistent with company objectives
• Brand knowledge preferred

Benefits

Benefits include competitive salary, insurance (medical, dental, vision), paid vacation and sick leave, structured retirement plan, opportunity to travel, and a chance to work with a great team of motivated people.

Due to the nature of the hospitality industry, team members may be required to work varying schedules to reflect the business needs of the hotel.

Paramount Hospitality Newnan is comprised of TownPlace Suites by Marriott Newnan, Home2 by Hilton Atlanta Newnan and Hampton Inn Atlanta/Newnan. Our Mission at Paramount Hospitality is to deliver experiences in a transparent manner that exceed expectations for our guests, owners, and team members.