Housekeeping Supervisor- PM

Thesaguaro; Austin (TX); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Free food & snacks

Health insurance

Help or transport service

Paid time off

Vision insurance

Wellness resources

401(k)

401(k) matching

Dental insurance

Employee discounts

Flexible schedule

Job summary

The Saguaro is seeking a dynamic Housekeeping Supervisor to join our team at The Saguaro Austin. You will lead housekeeping operations, ensure guest rooms and public spaces meet brand standards, and collaborate with front desk and maintenance to deliver exceptional service.

A passion for hospitality, strong communication, and a detail-oriented mindset are essential. The role offers a supportive team, opportunities for advancement, and a competitive benefits package.

Qualifications

• High School diploma or GED required or equivalent.
• 3+ years experience in hospitality preferred.
• Strong communication and teamwork skills.

Responsibilities

• Must be courteous and gracious, maintaining a professional demeanor at all times.
• Establish and maintain good communication and teamwork with fellow colleagues and other departments within the hotel.
• Inspect all arriving hotel rooms, public spaces, exteriors and back of house daily and make necessary adjustments.
• Notify Maintenance Department of any rooms that need to be placed out-of-order for maintenance concerns.
• Possess a thorough understanding of the Property Management System.
• Ensure the systems are updated accordingly based on daily operations.
• Ensure availability as a liaison for the Front Desk regarding guest requests.
• Adhere to all standards of operations, policies and procedures, manuals, memos and verbal instructions.
• Maintain proper reporting for the department.
• Maintain "open door" communication with employees.
• Maintain supplies are stocked and ready for the following shifts (i.e. radios are charged, clipboards are prepared, and keys are available).
• Ensure team members have the proper supplies.
• Assist in recruiting, training, guiding, managing and evaluating employees.
• Ensure staff understands their job expectations before holding them accountable.
• Attend relevant meetings.

Skills

Strong communication

Collaborative spirit

Attention to detail

Problem solving

Customer service mindset

Education

High School diploma or GED

Tools

Microsoft Office

Opera PMS

Job description

Benefits:

• Free food & snacks
• Health insurance
• Help or transport service
• Paid time off
• Vision insurance
• Wellness resources
• 401(k)
• 401(k) matching
• Dental insurance
• Employee discounts
• Flexible schedule

About our Company

More than a group of hotels, the LINE is a creative community built around a sense of discovery - an exploration of a building, a neighborhood, and a culture. From Koreatown in LA to Adams Morgan in DC to downtown Austin, each property is architecturally interesting and chosen for its location in emerging neighborhoods in compelling cities. The LINE hotels are both reflective and responsive- shaped by the communities they are part of while also contributing something new to those places. The LINE properties are a collaboration of the best local and out-of-town talent in design, food and beverage, arts and culture.

In the heart of New York City, The Ned NoMad embodies timeless elegance and modern luxury within the historical Johnston building at the bustling intersection of 28th and Broadway. Expect experiences that transcend accommodation, becoming journeys through time and style. The building also houses Ned's Club NoMad New York, a private membership club with a global community of like-minded professionals seeking connection and inspiration in exclusive spaces. Coming soon is Ned's Club Washington DC, offering even more opportunities for meaningful connections and enriching experiences.

That colorful hotel in the desert, The Saguaro is a good time. It's not that complicated. There's plenty of sunshine, a buzzing pool scene and lots of local flavor.

We are seeking a dynamic Housekeeping Supervisor to join our team. A successful candidate will have a genuine passion for the hospitality industry and an entrepreneurial spirit.

Responsibilities

1. Must be courteous and gracious, maintaining a professional demeanor at all times
2. Establish and maintain good communication and teamwork with fellow colleagues and other departments within the hotel
3. Inspect all arriving hotel rooms, public spaces, exteriors and back of house daily and make necessary adjustments
4. Notify Maintenance Department of any rooms that need to be placed out-of-order for maintenance concerns.
5. Possess a thorough understanding of the Property Management System
6. Ensure the systems are updated accordingly based on daily operations
7. Ensure availability as a liaison for the Front Desk regarding guest requests
8. Adhere to all standards of operations, policies and procedures, manuals, memos and verbal instructions
9. Maintain proper reporting for the department
10. Maintain "open door" communication with employees
11. Maintain supplies are stocked and ready for the following shifts (i.e. radios are charged, clipboards are prepared, and keys are available)
12. Ensure team members have the proper supplies
13. Assist in recruiting, training, guiding, managing and evaluating employees
14. Ensure staff understands their job expectations before holding them accountable
15. Attend relevant meetings

Core Competencies

1. High School diploma or general education degree (GED)
2. Three (3) years related experience in hospitality industry preferred
3. Strong communication skills
4. Collaborative spirit
5. Ethical Conduct
6. Computer Proficiency: Microsoft Office, Opera PMS
7. Positive Attitude
8. Eye for Detail
9. Problem solving abilities

Compensation & Benefits

We offer competitive wages and benefits while fostering a diverse and inclusive work experience.

We thrive in being a diverse work environment. Consideration for employment will be based upon personal capabilities and qualifications without discrimination based on race, color, religion, sex, gender identity, age, national origin, disability, sexual orientation, or any other protected characteristic as established by law.