Housekeeping Supervisor (Part-Time) - Residence Inn by Marriott Rancho Cordova

Wsmanagementinc; Rancho Cordova (CA); On-site; USD 10,000 - 60,000; Full time

Job summary

An established industry player seeks a dedicated Housekeeping Supervisor to lead housekeeping operations and maintain high cleanliness standards. In this pivotal role, you will oversee a team of housekeeping associates, conduct inspections, and ensure that guest rooms and public areas meet the highest quality standards. Your leadership will foster a positive environment, enhancing guest experiences and satisfaction. If you have a passion for hospitality and a keen eye for detail, this is an exciting opportunity to make a significant impact in a dynamic setting.

Qualifications

• 2-4 years of experience in hospitality housekeeping required.
• Ability to maintain effective work performance consistently.

Responsibilities

• Oversee housekeeping operations and ensure cleanliness standards.
• Conduct training and inspections for housekeeping staff.
• Coordinate room readiness with other departments.

Skills

Hospitality Experience

Communication Skills

Detail Orientation

Problem-Solving

Adaptability

Time Management

Education

High School Diploma or Equivalent

Job description

Job Summary:

As a Housekeeping Supervisor, you will ensure efficient operations by overseeing housekeeping associates, conducting room inspections, and training Room Attendants to uphold our cleanliness standards. You'll manage equipment and supply upkeep, coordinate room readiness with other departments, and address guest requests promptly. Your role is vital in creating a bright, welcoming environment that leaves a lasting, positive impression on every guest.

Responsibilities include but are not limited to:

1. Inspect all rooms and ensure all cleaning, sanitizing, linens, supplies, and overall presentation of the room is in compliance with company and brand standards.
2. Provide follow-up training on advanced housekeeping duties focusing on all room needs including linens, changing and arranging towels, restocking toilet supplies, vacuuming, dusting, cleaning, and rearranging the room after guests check out.
3. Ensure timely delivery and coordination with the laundry department.
4. Provide refresher training to staff as needed or as changes in processes occur.
5. Ongoing involvement in preventative maintenance programs including timely and documented reporting of any items that require attention.
6. Check stocking levels of all consumables and restock on housekeeping cart when needed.
7. Ensure documented and accurate inventory is maintained for all housekeeping supplies, linens, and items used for restocking and cleaning.
8. Notify the General Manager of any damages, deficits, and/or disturbances.
9. Communicate with the maintenance team regarding any maintenance requests reported by housekeeping team members.
10. Communicate with the front desk team regarding rooms that are ready for new arrivals to check in.
11. Oversee Housekeeping operations to include maintaining cleanliness, service, and product quality standards of guest rooms, public spaces, restrooms, offices, and banquet/meeting/conference rooms.
12. Assist in ensuring operations within labor budget including meal penalties, overtime, employee schedules, and staffing.
13. Perform other duties as required, including cross-training.

KNOWLEDGE, SKILLS, ABILITIES & QUALIFICATIONS:

1. 2-4 years' experience in the hospitality industry housekeeping required.
2. High school diploma or equivalent required.
3. Able to meet the physical requirements of the position with or without reasonable accommodation.
4. Ability to maintain effective and quality work performance consistently.
5. Thorough understanding of hotel regulations, operational processes, policies, and obligations.
6. Must demonstrate flexibility and ability to adapt to change.
7. Ability to organize, prioritize, and meet deadlines.
8. Strong detail orientation and high accuracy level.
9. Ability to understand and follow applicable regulations, policies, and procedures fully and consistently.
10. Strong communication skills, both one-on-one and in a group, and ability to listen and respond to questions effectively.
11. Ability to maintain confidentiality and be discreet.
12. Able to multi-task and handle pressure.
13. Able to follow instructions and to accept feedback.
14. Creative problem-solving abilities.
15. Ability to exercise discretion and independent judgment, and reach logical, practical decisions.
16. Ability to delegate, resolve conflict, respect diversity, and train and mentor adults.

Willing to work beyond normal working hours, weekends, holidays, and/or on other shifts and in other positions, when necessary.

The statements listed are intended to represent the key duties and level of work being performed. They are not intended to be all responsibilities or qualifications of the job. Due to the cyclical nature of the hospitality industry, employees may be required to work varying schedules to reflect the business needs of the hotel.

We are an equal opportunity and affirmative action employer and make employment decisions without regard to age, race, religion, national origin, gender, disability, veteran status, genetic information, or other protected class. Those who are ineligible to work in the United States will not be considered.