HOUSEKEEPING SUPERVISOR- PART TIME POSITION

ADP, Inc.; Placentia (CA); Presencial; USD 21.000 - 30.000; A tiempo parcial

Descripción de la vacante

QUALITY INN PLACENTIA in Placentia, CA is seeking a part-time Housekeeping Supervisor to lead the housekeeping and laundry teams, ensure clean and orderly guest areas, and maintain high standards of service.

You will supervise staff, assign rooms, train employees, manage supplies, respond to guest requests, and coordinate with Front Office and General Manager to deliver quality guest experiences. Weekend and holiday shifts required.

Formación

• Customer service experience in any service establishment.
• Ability to speak English fluently.
• Medically fit and in overall good health.
• Ability to lift up to 50 pounds, push 150 pounds, and stand long hours.

Responsabilidades

• Directs housekeeping and laundry operations to meet quality standards.
• Supervises staff, assigns rooms, and ensures proper use of supplies.
• Trains employees and provides the tools needed for duties.
• Responds to guest requests and coordinates with Front Office/GM.
• Promotes teamwork and professional guest service.

Conocimientos

Customer service experience

Fluency in English

Physical fitness

Descripción del empleo

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

HOUSEKEEPING SUPERVISOR- PART TIME POSITION

Housekeeping Supervisor Part Time QUALITY INN PLACENTIA, Placentia, CA, US

Reports To: General Manager

Requirements:

• Customer Service experience in any service establishment.
• Ability to speak English fluently.
• Medically fit; in overall good general health
• Carrying or lifting items weighing up to 50 pounds
• Pulling and pushing up to 150 pounds
• Frequent standing up and moving about the facility
• Frequently bending, stooping, and kneeling.
• Frequently handling objects and equipment
• Willing to work weekends, and/or holidays.

Summary:

Directs institutional housekeeping program to ensure clean, orderly, and attractive conditions of establishment

by performing the following duties personally or through subordinate supervisors.

General Responsibilities:

• Supervision of the housekeeping and laundry operation to ensure quality standards are met.
• Ensures the department is operated in accordance with the standards and procedures of the hotel and
• follows all guidelines.
• Provides prompt, courteous, and professional guest service.
• Provide timely feedback to supervisor or General Manager.

Specific Responsibilities:

• Ensure standards of cleanliness, hygiene and tidiness in all rooms, corridors, and public areas.
• Assignment of rooms to housekeeping staff, instructing, delegating, and controlling staff with
• responsibility.
• Assist with training of employees and ensuring that they have the tools and equipment needed to
• effectively carry out their job duties.
• Must be able to understand PAR levels and must consistently turn in monthly supply linen/terry inventory.
• Responsible to assist in employee recruitment for their department.
• Inspect all assigned rooms and public areas to ensure furnishings, equipment, linens are clean and in
• Overseeing the ordering, delivery, count and storage of all linens and all items including bathroom items,
• Ensure fouling, breakages, or decommissions (whether caused by guests) are reported immediately
• to the duty manager for resolution and/or charge.
• Notify the management to the needs of housekeeping staff, materials or equipment as required.
• Notify management when par levels for supplies and equipment are insufficient.
• Maintain procedures for security of lost and found items.
• Maximizing the use of all resources and maintaining costs as per the guidelines.
• Identifying departmental training needed and recommending to management training requirements
• on a regular basis.
• Respond to guest complaints, special requests, repairs, and ensures to inform the Front Office
• Manager or General Manager
• Provide product quality standards and optimum service to hotel guests.
• Ensure customer satisfaction is maintained.
• Ability to work flexible hours to meet the needs of the hotel.
• Promote teamwork and quality service through daily communications and coordination with other
• departments.
• Assist with other duties as assigned.

Well-groomed and professional appearance

Self-motivated

Cooperative

Good team player

Good listener

Detail oriented

Performance Standards:

Annual performance evaluations are subjected to contributions of measurable value to hotel metrics and