Housekeeping Supervisor (Miami Beach)

Hotel Victor South Beach; Miami Beach (FL); Presencial; USD 42.000 - 60.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

401(k) retirement plan

Paid Time Off

Health, dental, and vision insurance

Employee meals

Opportunities for career growth

Descripción de la vacante

Hotel Victor South Beach is seeking a Housekeeping Supervisor to oversee daily operations, supervise Room Attendants, Housemen, and Public Area Attendants, and ensure rooms and public areas meet brand standards. The role involves scheduling, coaching, and maintaining cleanliness and safety across the property.

The ideal candidate has 1–2 years in housekeeping with supervisory experience, strong leadership, attention to detail, and bilingual English/Spanish communication.

Formación

• High school diploma or equivalent required; hospitality certification preferred.
• Minimum 1–2 years of housekeeping experience, preferably in a supervisory role.
• Strong leadership and team management skills.
• Excellent attention to detail and organizational skills.
• Ability to work in a fast-paced environment.
• Good communication skills; bilingual English/Spanish preferred.
• Basic computer skills (scheduling systems, reporting tools).

Responsabilidades

• Supervise and coordinate daily housekeeping activities.
• Inspect guest rooms and public areas to ensure cleanliness standards are met.
• Assign daily work schedules and room assignments based on occupancy.
• Train and coach team members to maintain high performance and standards.
• Ensure cleaning procedures and safety protocols are followed.
• Monitor supplies, linens, and equipment inventory.
• Report maintenance issues and follow up on resolutions.
• Handle guest requests and complaints professionally.

Conocimientos

Leadership

Attention to detail

Organizational skills

Communication skills

Bilingual English/Spanish

Team management

Educación

High school diploma

Hospitality certification

Herramientas

Scheduling software

Reporting tools

MS Office

Descripción del empleo

JOB DESCRIPTION

Location: Hotel Victor South Beach

POSITION: Housekeeping Supervisor DEPARTMENT: Housekeeping

REPORTS TO: Director of Housekeeping

Job Summary:

The Housekeeping Supervisor is responsible for overseeing daily housekeeping operations to ensure cleanliness, organization, and overall guest satisfaction. This role supervises Room Attendants, Housemen, and Public Area Attendants, ensuring all guest rooms and public areas meet the property’s standards and brand expectations.

Job Responsibilities

• Supervise and coordinate daily activities of housekeeping staff, including Room Attendants, Housemen, and Laundry Attendants
• Inspect guest rooms, public areas, and back-of-house areas to ensure cleanliness standards are consistently met
• Assign daily work schedules and room assignments based on occupancy levels and operational needs
• Train, coach, and support housekeeping team members to maintain high performance and service standards
• Ensure all cleaning procedures and safety protocols are followed
• Monitor and maintain housekeeping supplies, linens, and equipment inventory
• Report maintenance issues promptly and follow up to ensure resolution
• Handle guest requests and complaints in a professional and timely manner
• Ensure compliance with hotel policies, procedures, and quality standards
• Assist with deep cleaning schedules and special projects
• Maintain accurate records, including inspection logs, lost & found, and staff attendance

Required Skills & Qualifications

• High school diploma or equivalent required; hospitality certification preferred
• Minimum 1–2 years of experience in housekeeping, preferably in a supervisory role
• Strong leadership and team management skills
• Excellent attention to detail and organizational skills
• Ability to work in a fast-paced environment
• Good communication skills (bilingual English/Spanish preferred)
• Basic computer skills (scheduling systems, reporting tools)

Physical Requirements

• Ability to stand, walk, bend, and lift up to 25–30 lbs
• Ability to work flexible schedules, including weekends and holidays

Benefits

• 401(k) retirement plan.
• Paid Time Off
• Health, dental, and vision insurance
• Employee meals
• Opportunities for career growth within iconic South Beach properties.

This is a non-management position

This is a full time position